Branch Operations Manager

Position: Branch Operations Manager

Location: Delhi

Span of Control (Geog & No. of Reportees) : Area as defined by Business

Specific Responsibilities

- Compliance of sanction and disbursement conditions.

-Process & Initiatives

-Training of own team & channels

-Delinquency Management

-Vendor / Cost management

-Quality Management in terms of Audit, Compliance and Hind sighting

-Portfolio Quality

-Disbursal Authorization

-PDD Management

-Customer Service

Key Performance Indicators

- Sanction to Disbursement TAT

- Maintaining Audit Compliance and errors in Hind sighting

- Training

- Delinquency control as per budget

- Cost management

- New initiatives

APPLICANT PROFILE

Experience: 3-5 yrs

Technical Competencies /Skills

• Disbursements of Sanctioned loans

• Knowledge of Mortgage Operations

• Basic knowledge of Banking

• Good Knowledge of computer applications

Personal Attributes

• Managerial Qualities

• Initiative

• Process Orientation

• Customer Orientation

Formal Qualifications: Any Graduate/ BBA/ B.Com / MBA Finance