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4 Automation Anywhere Jobs
Sr. Automation Support Engineer
8-10 years
Bangalore / Bengaluru
1 vacancy
Sr. Automation Support Engineer
Automation Anywhere
posted 20d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We are seeking an experienced AI/Automation Support Specialist to join our dynamic team, where you will contribute to the successful delivery and ongoing support of automation and GenAI solutions. This is an exciting opportunity for someone with a strong development background who is passionate about automation, AI, and collaboration with other teams.
Key Responsibilities:
- Lead or contribute to the development of critical automation and AI projects, including designing and implementing end-to-end solutions.
- Provide technical assistance in the development and optimization of automation/ai solutions for other business functions.
- Share knowledge on new AI practices and methodologies to optimize internal workflows.
- Develop, deploy, and update AI and automation solutions, including APIs, connectors, and integration points with other systems. Work with teams to ensure the seamless deployment of automation solutions across various environments.
- Leverage AI and machine learning models in automation processes to optimize performance and deliver business value and develop GenAI-based use cases.
- Work closely with the product development team to review and validate new AI features prior to their release, ensuring they meet business and customer requirements. Provide feedback and share insights to improve product functionality and assist with user adoption.
- Leverage the latest tools, features, and GenAI advancements to build solutions that deliver measurable business value. Actively work on new feature implementation in collaboration with the product team and enhance existing automation workflows.
- Maintain and update support documentation, including run books, technical documentation, and deployment guides. Share technical insights and learning with the team to foster a culture of continuous improvement.
- Provide Level 3 support for automation systems with critical low-SLA requirements, ensuring fast response times and minimizing disruptions.
- Oversee and review the code developed by citizen developers, ensuring it meets quality and operational standards. Provide guidance to the citizen development community, actively monitoring their work and offering suggestions for optimization and improvement.
- Lead and contribute to training sessions for internal teams, including citizen developers, on new automation features, best practices, and troubleshooting methods.
Required Qualifications and Skills:
- Education: Bachelor s in Computer Science, Data Analytics, Engineering, or related fields.
- Development Experience: About 8-10 years of hands-on experience in development of automation and AI projects. Proven experience in using platforms like Automation Anywhere 360 (AA360). Expertise in tools development to support automation frameworks.
- AI/ML Knowledge: Working knowledge of Generative AI and how to integrate AI with automation solutions.
- Experience in APIs Connectors: Proven experience in developing and integrating APIs, connectors, and working with third-party systems to expand automation capabilities.
- Cloud Infrastructure: Experience in deploying automation solutions on virtual machines (VMs) on cloud environments (AWS)
- Agile Methodology: Familiarity with Agile development, Scrum processes, and experience in working within Agile teams.
Additional Competencies:
- Problem Solving: Strong analytical and troubleshooting skills to resolve critical production issues and provide L3 support.
- Collaboration Communication: Excellent communication skills to work effectively with cross-functional teams, stakeholders, and internal customers.
- Customer-Focused: A strong understanding of customer needs, with the ability to support the automation initiatives impacting customer experience.
Employment Type: Full Time, Permanent
Read full job descriptionAutomation Anywhere Interview Questions & Tips
Prepare for Automation Anywhere roles with real interview advice
Top Automation Anywhere Automation Support Engineer Interview Questions
Q1. What is jenkins? Do you have experience in setting up pipeline in jenkins? Are you aware of how to setup pipeline job in jenkins?
asked in
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Q2. What is BDD? what difference between BDD and cucumber? Are you aware of specflow?
asked in
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Q3. What is UpCasting? and why we can't use downCasting in OOPS?
asked in
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What people at Automation Anywhere are saying
What Automation Anywhere employees are saying about work life
based on 145 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Automation Anywhere Benefits
Submitted by Company
Paid Time Off Volunteer Time Off Health Care Benefits Flexible Work Schedule Learning and Development Equity Program
Submitted by Employees
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Automation Anywhere Bangalore / Bengaluru Office Location
Bengaluru Office
12th, Prestige Trade Tower, High Grounds, Sampangi Rama Nagar, Bengaluru, Karnataka 560001, India
Bengaluru
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