Senior Salesforce Developer/ Salesforce Support

Role & responsibilities

• Bachelors degree or equivalent in a related field.
• 3+ years of experience developing, maintaining, and supporting Salesforce.
• Strong hands-on experience with Salesforce/Apex, Visualforce, Lightning Web Components (LWC), and other related technologies.
• Expertise in Salesforce configurations, customizations, APIs, and development best practices.
• Experience with Field Service Lightning (FSL) is preferred.
• Knowledge of Workflow Alerts, Approval Processes, and other Salesforce automation features.
• Strong communication skills to effectively interact with stakeholders and convey technical concepts to non-technical audiences.
• Familiarity with ITIL processes and service management frameworks.
• Ability to measure, analyze, and report on Service and Sales Cloud KPIs.
• Detail-oriented, self-starter, and capable of working independently in a dynamic environment.