Senior Software Engineer (Fullstack)

So, what s the role all about?

Nice is seeking a highly skilled and creative fullstack Developer to join our dynamic team. The ideal candidate will have extensive experience in designing and developing user interfaces for dashboards, BOTS, and CCaaS (Contact Center as a Service) solutions. You will be responsible for creating seamless, visually appealing, and intuitive interfaces that elevate user experience across our platforms. The ideal candidate will have experience in designing, building, and maintaining both web and mobile applications, with proficiency in various development languages and frameworks. Your work will directly impact how our clients interact with our technology and enhance their productivity.

How will you make an impact ?

• Has strong capabilities in his/her component level area of ownership .

• Analyses information, solves problems and reaches conclusions within his/her professional space.

• Responsible for delivering feature (s) for enterprise-grade software independently

• Acts as a point of escalation for low-level problems within NICE and some external interfaces

• Mentor other junior team members.

• Interface with R&D Groups (including Product Managers), Sales, Customer Support and Services

• Conducts timely Code reviews for delivery.

• UI Design & Development: Develop clean, responsive, and user-friendly interfaces for dashboards, BOT systems, and CCaaS applications.

• Dashboard Development: Create and maintain data-driven dashboards with dynamic charts, tables, and interactive elements to visualize complex datasets and analytics.

• Bot Interfaces: Design engaging and interactive interfaces for chatbot applications, ensuring smooth communication between users and automated systems.

• CCaaS Integration: Collaborate with back-end teams to integrate UI components within contact center platforms, ensuring a seamless experience for agents and customers.

• Cross-Functional Collaboration: Work closely with product managers, UX designers, back-end developers, and QA teams to define and deliver high-quality software solutions.

• Usability Testing & Optimization: Continuously optimize UI components for performance, accessibility, and scalability across multiple devices and browsers.

• Troubleshooting & Debugging: Identify and resolve UI-related issues in a timely manner , ensuring optimal performance and smooth user interactions.

• Documentation & Best Practices: Maintain clear and concise documentation for UI code, workflows, and design patterns to ensure consistency across the team .

Have you got what it takes?

• Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute

• 5 + years of software development experience

• Working experience in Core Java, proficient with Java algorithms and data structures

• Worked in high performance, highly available and scalable systems.

• Strong experience with Spring Framework, Spring Boot.

• Strong Experience in working with Angular 12+, ReactJs or any UI Framework

• Experience working with 3 rd tools like Tomcat, Elastic search, Redis Cache.

• Experience in any object-relational mapping (e. g. Hibernate)

• Strong knowledge of OOAD and Design patterns

• Development experience building solutions that leverage SQL and NoSQL databases.

• Strong Development experience creating RESTful Web APIs

• Experience designing and developing scalable multi-tenant SaaS-based solutions.

• Experience with public cloud infrastructure and technologies such as AWS/Azure/GCP etc

• Experience working in and driving Continuous Integration and Delivery practices using industry standard tools such as Jenkins.

• Ability to work independently and collaboratively, good communication skill.

• Ability to work under high pressure.

• Able to resolve problems of moderate scope which requires an analysis based on a review of a variety of factors

• Contributes to defining new procedures and proposing new solutions

• Cross-platform experience: Knowledge of responsive design to ensure compatibility across desktop, mobile, and tablet devices.

• Experience with public cloud infrastructure and technologies such as AWS/Azure/GCP etc

• Version Control: Proficiency in Git for version control and collaboration.

• Problem-solving: Strong analytical and problem-solving skills, with attention to detail and an eye for design consistency.

• Communication: Excellent communication skills, both written and verbal, with the ability to collaborate in a team-oriented environment.

Preferred Skills :

• Experience with CCaaS platforms like Genesys Cloud, Five9, or NICE inContact.

• Familiarity with chat, voice, and messaging systems integration.

• Experience in agile software development practices and methodologies (Scrum, Kanban).

What s in it for you?

Enjoy NICE-FLEX!

Requisition ID:
Reporting into: Tech Manager, CX
Role Type: Individual Contributor