Senior Cloud Operations Engineer

So, what s the role all about?

As a Systems Administrator at NICE Actimize, you'll be key to our Cloud Operations team, managing AWS-hosted SaaS applications and high-availability MS SQL Server databases. Your role involves supporting infrastructure, monitoring systems, and ensuring high availability. You'll also work with customer services to meet SLAs and assist customers with connectivity setup and troubleshooting.

How will you make an impact?

You'll support AWS Cloud SaaS infrastructure, ensuring mission-critical applications run smoothly. Responsibilities include monitoring systems and ETL jobs, troubleshooting batch job code, and setting up alerts. You'll maintain MS SQL Server performance and support infrastructure as code with Cloud Formation and Terraform. Additionally, you'll handle global patching and manage server installations and upgrades on Windows and Linux.

Have you got what it takes?

• Experience with AWS-hosted SaaS applications
• Relevant experience: 4 to 6 Years
• Proficiency in supporting high-availability MS SQL Server
• Automation with shell script, PowerShell, and ETL
• Monitoring systems and setting up alerts (Nagios, etc. )
• Familiarity with Jenkins, Octopus, Ansible, PowerShell DSM
• Supporting containers in ECS, EKS modes
• Understanding of web traffic flow and tools like Postman and Fiddler
• Production and development support experience

You will have an advantage if you also have:

• Exposure to Octopus and Jenkins
• Experience with continuous integration tools
• Configuration management tools like Ansible, CloudFormation, or DSM

What s in it for you?

Enjoy NICE-FLEX!

Requisition ID: 5654
Reporting into: Tech Manager
Role Type: Individual Contributor