We are seeking a talented and diligent Network Engineer to maintain and administer our on-premises and cloud infrastructure
This role is responsible for the deployment, configuration, and maintenance of the networking infrastructure within Clinisys Corporate network
The Network Engineer will perform routine updates, patches, and upgrades, monitor performance, and troubleshoot issues to ensure optimal functionality
Additionally, this role involves the deployment of new networking devices and services
Job Summary
Maintain essential IT operations and Network infrastructure
Serve as an escalation resource for IT helpdesk teams
Oversee daily monitoring to verify the integrity and availability of all network resources, systems and key processes, including scheduled backup jobs, compliance checks and firmware updates
Proactively monitor Network performance to provide capacity planning and optimization recommendations
Participate in scheduled IT maintenance and execute assigned Tasks
Provide inputs and recommendations on new potential technology solutions based on research and analysis
Deliver high standards of service by providing solutions to user requests and prioritizing tasks accordingly
Assist the wider wider ICT System Engineering team with tasks and project related assignments where feasible
Primary Responsibilities-
Partner with team members and development groups to engineer a scalable network design
Ensure the continued smooth operation of the global network infrastructure
Perform standard network administration duties, including network hardware installation, i e switches, firewalls, network/security devices installs and patch management, network problem determination and resolution, log analysis, etc Configure, test, and maintain all network infrastructure and services, including switches, SDWAN, routers, firewalls and VPN
Identify, diagnose, and resolve network problems, including network connectivity and traffic utilization, using available network tools in a timely fashion
Implement and support monitoring services, using network monitoring and management tools
Assist in maintaining other essential IT operations, Servers and Storage, Virtualization including operating systems, O365 systems
Troubleshoot and maintenance of business systems, including servers, operating systems, Servers and Storage, Virtualization from a network perspective
Perform or verify periodic backup and restoration operations and disaster recovery
Documents network problems and resolution for future reference
Respond to requests from your line manager
General implementation, configuration and support of the ICT function and systems on a day-to-day basis
This will include but is not limited to the following
To be responsible for the administration of all incidents raised with the ICT System Engineering queue
To establish and maintain high levels of incident ownership resolving, progressing, and managing all calls to a satisfactory conclusion on the ICT incident management system, ensuring that appropriate parties (including the end user) are kept up to date on incident progress
To attend emergency visits potentially at short notice on site at all CliniSys offices as instructed, completing tasks as detailed by the IT manager
Skills Needed To Be Successful
Experience with Cisco Layer 3 Ethernet switching
Ability to script and work at a command-line interface (CLI)
In-depth understanding of network hardware platforms and their specifications in the datacenter space
Sound working Knowledge of Cisco, SonicWALL, Palo Alto, SDWAN technologies
Troubleshooting workflow and knowledge of troubleshooting tools
Knowledge of Windows Active Directory, DNS, DHCP
Knowledge of Cloud Networking
Knowledge of virtualization technologies like VMWare and Microsoft Hyper
Good communication and documentation skills
Adaptability / flexible to changing demands with the ability and willingness to work independently
Required Experience Education
Bachelors degree in computer science, Information systems or related field
Minimum of five plus yearsexperience as Network Engineer within an ICT or software provider organization
Hands-on experience in configuring and managing enterprise network infrastructure
Sound working Knowledge of Cisco, SonicWALL, Palo Alto, SDWAN technologies
Network Certification by any OEM like Cisco, CompTIA, SonicWALL, Palo Alto, etc is mandatory
Certification on SDWAN or Cloud networking is an additional plus
Any equivalent combination of education and/or experience providing the knowledge/skills/abilities listed above may be substituted