Senior Manager Engineering

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is transforming healthcare by creating easy to use, ultra-powerful, cloud-based tools which allow medical professionals to focus on what they do best - treat patients. Our product and services impact the practice of medicine for half of all physicians in the US. Our network covers over 46 million patient lives and 160 million visits per year.

We are a technology-enabled services company, and as we progress towards our vision of being the health information backbone for the entire nation, we need to ensure that athena s products are built on a truly elastic and performant platform. We have embarked on an initiative to deliver a new set of core services that will allow our own product teams, partners, as well as external 3rd parties, to efficiently consume and manipulate massive data sets and open up the ecosystem across many products and systems in order to service the health information needs of the country. Come join our team and help make this aspiration a reality.

Position Summary:

The Sr. Manager of Engineering is responsible for directly managing 6-10 developers of varying cohort levels. A successful candidate will drive his/her teams to delivering high quality software that achieves their business goals, as well as coaching individuals and ensuring they grow along their chosen career path. The role also requires strong interpersonal and communication skills as a good candidate will collaborate with multiple stakeholders both on and off team and help evangelize the use of the teams new services across the company.

Responsibilities may include, but are not limited to:

Primary Function/ People Management/Performance Management

Provide managerial oversight over a technical area comprised of 2-3 scrum teams and maintain working knowledge of the product-line for area of assignment

Sets and monitors performance goals objectives, including providing feedback through performance appraisals and day-to-day discussions

Drive tri-annual release planning for teams within span of control; Contribute to the annual strategic planning process

Identify and manage team-based risks and dependencies in partnership with product management and TPM as applicable

Look across all teams under scope of control and identify systemic blockers, risks and dependencies

Clarify roles and responsibilities for direct reports

Attend daily stand-ups often enough to be abreast of common occurrences

Nurture the aspects of the culture we wish to retain and help drive changes to positively affect employee engagement

Advocate up the management chain in support of the accomplishments and challenges of your team

Driving Execution

Ensure delivery of quality releases through management of direct reports; conduct code reviews as needed

Act as the Scrum Master including determining team meeting cadence to ensure efficiency in scrum ceremonies and alignment in work allocation

Provide guidance and troubleshoot as appropriate on complex technical issues until resolution

Share the team vision and strategy to foster an understanding of the overall direction and the "why" behind decisions.

Talent Development

Hold ongoing career pathing discussions; encourage lateral development in addition to readiness for upward mobility

Coach and mentor your own team; also act as a mentor for other junior members of staff (e.g. architecture and new technologies)

Provide feedback to direct reports, on both an ad hoc and scheduled basis. Identifies strengths and development needs.

Identify timeframe and readiness for promotion of direct reports; solicit cross-functional feedback in support of promotions and employee rewards

Building Effective Teams

Identify hiring needs for the team; Determine level of expertise and experience for openings.

Interview candidates and provide feedback to influence hiring decisions for open roles on their team

Encourage those on your team to take risks and learn from mistakes; create a safe environment for them to fail

Look for holistic opportunities for work and people improvements across entire team in addition to helping individuals succeed

Education, Experience, Skills Required:

3-5 years of leading multiple teams in a technical environment

Bachelor s Degree or equivalent

Track record of developing employees both technically and professionally

Previous experience working in an Agile environment preferred

Significant software engineering skills, object-oriented programming and computer science experience

Knowledge of at least one programming language such as: Javascript (nodejs), Java, C#, C++, Perl, or Python

Working knowledge of AI/ML, LLM integrations, and enterprise cloud solutions

Handled projects in Python-based AI development, LLM orchestration, cloud deployment, and enterprise AI integration.