Novac Technology Solutions - Associate Director - User Experience (12-15 yrs)

About the job :

Join one of India's Top 100 Best Companies to Work for, Novac Technology Solutions Private Limited.

As a digital transformation and cloud solutions company with expertise in various industry segments, we innovate and create a niche for organizations in an ever-evolving landscape.

We are diverse and inclusive work environment drives quality creativity, higher productivity, and unrivaled performance.

Our team of diverse employees and their novel ideas are a significant factor in our success.

We have built an organization that reflects the diversity of the world in which we live and work, an organization that represents a wide range of people across gender, race, ethnicity, sexual orientation, religion, and experiences.

We dedicate to bringing Novac to the forefront of diversity and open for all employees to feel safe and welcome.

We set out to build the industry's foremost culture - a giving work culture that cares about the work and the people.

A culture that celebrates individual achievements and creates lifelong friendships.

Job Description :

- We are actively searching for creative and inspiring colleagues at all organizational levels to join us as we continue to expand.

Key Skills :

- UX Design, UX, HP-UX, UI, Design Engineering, User Interface Designing, Mobile Design, Head UX, Wireframing, IOS, Android

Requirements :

- We are looking for strategic-minded thought leader with basic understanding of lending, investment & insurance businesses specific to digital marketing (lead generation), customer services & business workflows.

- Leader to work collaboratively with other design leaders, designer teams, research, product management, engineering and other program managers, leading projects throughout the design, planning, and development lifecycle.

- As the Design leader, your emphasis will be on planning and prioritizing design deliverables, resource management, schedule tracking, mitigating project risks, and collaborating with the design team to deliver innovative solutions across work streams.

- Candidates having a demonstrated history of Design for Mobile are preferred.

Responsibilities :

- Understanding of business functionalities & development of digital products like website, mobile apps, chatbots & so on.

- Strong portfolio of design projects in the realm of customer experience using designing tools like Figma, Marvel, Sketch, InVision, etc.

- Excellent time management & prioritization skills coupled with a problem understanding & solving approach.

- Keen to learn, unlearn & relearn at a quick pace.

- Prior experience in designing customer experiences on financial & insurance digital products will be advantageous.

- Work closely with Business Analysts to translate approach notes into wireframes and mockups that lead to intuitive customer experiences for a wide range of devices and interfaces.

- Facilitate the product vision by researching, conceiving, sketching, prototyping and testing customer experiences for digital products.

- Find creative ways to solve CX problems (e.g usability, findability) & work with POs/UI designers to implement attractive designs.

- Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval.

- Constant monitoring of product usage through the POs & experience to provide insights on enhancements of CX that can provide business impact & product adoption.

- Be passionate about all things CX and other areas of design and innovation.

- Research and showcase knowledge in the industry's latest trends and technologies.

- Lead in simplifying complex concepts and quickly turn around in-depth user flows and mock-ups reflecting a range of concepts/models for Design.

- Demonstrate ownership for the end-to-end customer experience across our Design platform.

- Exemplify excellent communication, presentation, and interpersonal skills (up, down and across levels and disciplines)

We look for Candidates with :

- 12+ years of experience in product design, interaction design and building rapidly scaling products

- 5-7+ years of current experience in design leadership, design for mobile also highly desired

- Comfort with a fast-paced work environment at a rapidly evolving cross-functional team

- Lead the teams & projects to on-time and quality delivery as agreed by the client

- As the Associate Director UX designer, he/she needs to guide team members well and facilitate their learning in the organization

- Stay up-to-date with latest achievements, best practices and trends in design