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ServiceNow Associate Architect
8-12 years
Noida, Pune, Bangalore / Bengaluru
2 vacancies
ServiceNow Associate Architect
Happiest Minds Technologies
posted 7d ago
Job Description
Roles and Responsibilities
- Design, develop, and implement ITSM solutions using ServiceNow platform.
- Collaborate with clients to understand business requirements and translate them into technical designs.
- Develop workflows, business rules, and integrations for ITOM processes.
- Conduct discovery assessments to identify gaps in existing systems and provide recommendations for improvement.
- Provide training and support to end-users on newly implemented solutions.
Desired Candidate Profile
- Strong understanding of ITIL framework and its application in an enterprise environment.
- Bachelor's degree (B.Tech/B.E.) from a recognized university in Any Specialization.
- 8-12 years of experience in IT Services & Consulting industry with expertise in ITSM, CMDB, Discovery, GRC, and ServiceNow Development.
Employment Type: Full Time, Permanent
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