Assistant Property Manager/Property Manager

Key Accountabilities and Duties

• Co-ordinate with Technical Manager, Soft service Manager, Security Manager, Engineers and other HODs for an excellent Occupants relationship with
• respect to request/ complaints and Occupants satisfaction.
• To coordinate events, address issues of Occupants well in time and ensure Occupants retention.
• To coordinate and associate closely with leasing to enhance Occupancy
• Direct the budgeting process for all Operational and Capital expenditure & renovations.
• Develop systems and procedures that ensure safety of team members, employees, plant, machinery and property.
• To lead the emergency response/business continuity response as per emergency prepardness repsosne plan/ Business continuity plan
• Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee
• Satisfaction Survey to draw an action plan.
• Recruitment and Performance Appraisal/ Management of the staff in the department.
• Develop & Implement the annual plan using customers and management inputs framework, linking the departments objectives to the units overall strategy.
• Prepare Opex and Capex budget for Property Operations
• Ensure that all the HK, Security, Finance and Engineering & maintenance activities/systems are adhered to the standards/efficiency/productivity levels that
• have been set for the unit.
• Recommend changes in processes, materials and equipment, in order to enhance service levels and improve the operational efficiency.
• Responsible for maintaining the physical plant that includes capital improvements and continuing renovations of the property. Maintain the fire safety
• system through regular inspection and physical check.
• Coordinate closely with finance to achieve P&L target for collection and remain below with target expenses.
• Coordinate with Procurement for getting the POs issued on time and Finance for releasing Payments.
• Be responsible to head of Operation for reporting on site performances

Authority

• To issue/ cancel permit for any planned activity
• To STOP any unsafe work as reported by workmen or self observed
• Prepare Job description and RACI matrix for entire team as per site requirements
• Carry out Vendor selection based on Vendor evaluation
• Able to lead site team to run the site operations smoothly
• To ensure Brookfield OHS&W Policy is implemented and understood by all employees.

OHS&W Responsibility

• To ensure OHS&W objective and plan are implemented and communicated to all level of employees.
• To ensure Arliga safety management system is implemented and communicated to all level of employees.
• To identify risk and control measures are implemented and communicated to concerned employees.
• To ensure ECF, Cluster Head Safety Committee, Sunrise, are planned and conducted with participation by all members.
• To ensure all incidents are reported and investigation carried out as per procedures.
• To ensure BBS (SO) Trainings are conducted and SO rounds are carried out as per roaster.
• To ensure new joiners are covered under the induction program, TNI is created and all employees are trained as per the identified Training Need
• identification and plan.
• To ensure all planned and surprised internal and external audit are conducted as per schedule and ensure timely closure for management review.
• To Ensure Reward and recognition program are conducted and ensure participant of all level employee
• To ensure all OHS&W performance reports are created as per the identified frequency and communicated to management review.
• Staffs discipline and well being.