Assistant Project Manager

Roles and Responsibilities

• Oversee the operations at the regional location.
• Prepare performance reports for presentation to upper administration.
• Organize and implement training programs for staff in the entire region if required.
• Ensure that the branches follow safety, health and business laws and regulations.
• Uphold company standards of excellence and service, guaranteeing quality performance.
• Collaborate with marketing team for the planning of large events.
• Maximize company profits.
• Organizational skills to manage large amounts of information.
• Ability to generate a variety of reports and presentations displaying regional performance.
• Strong customer service skills in the areas of handling disputes and treating customers with care.
• Providing direction and support to the management to ensure that business objectives are achieved.
• Establishing supportive working relationships with other functional areas (production, sales and HR).
• Providing inputs for product improvement including new product development.
• Serving as a Company representative to the field and lead the acquisition of new business.

Desired Candidate Profile

• Minimum 5 years of work experience in the e-publishing, localization, or typesetting industry.
• Excellent written and verbal communication abilities.
• Strong attention to detail and excellent organizational capabilities.
• Demonstrated analytical skills, with a focus on strategic planning to meet client needs and expectations.
• Ability to supervise and lead teams effectively.
• Proficient in Microsoft Office, Adobe and e-publishing related tools.
• Strong understanding of various PDF accessibility standards and best practices.
• Proactive in managing client calls and emails, with a focus on relationship-building and satisfaction.
• Experience in vendor follow-ups and coordination to ensure seamless delivery.
• A strong drive for client acquisition, with a hustling mindset and dedication to high-quality work with integrity.
• A highly experienced professional to track record of delivering results and a strong commitment to meeting both client and management expectations.
• Excellent time management skills and handling diverse teams.