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4.1

based on 5.2k Reviews

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9 Max Life Insurance Assistant Manager Jobs

Assistant Manager - Field Operations

3-5 years

₹ 2.4 - 5.99L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Kolkata

1 vacancy

Assistant Manager - Field Operations

Max Life Insurance

posted 27d ago

Job Description

  • Maximize Applied to paid to meet business plan
  • Hub Hold Cases resolution within TAT
  • NFTR % Reduction
  • MIS and Reports/Dashboards
  • Follow-up for GO Actionable resolution
  • Booking & Tracking of Medical reports
  • Customer complaint resolution within TAT
  • Maximize MFYP Collection and Renewals
  • Ensure NC cracking through field
  • Auto-pay Traction / ECS Registration
  • POSV / Welcome Call
  • Managing end to end operational process along with teams in the field & distribution leaders
  • Liaison with UW, Policy Issuance, Finance, IT, for smooth processing & service delivery across locations.
  • Managing dashboard for Quality of business
  • Adoption of various digital initiatives among distribution
Measure of Success
  • Timely & Accurate MIS
  • Timely WIP Movement to timely business processing
  • Improvement in key processes across field
  • Successful tracking on new business parameters (P2A, FTR, Business Leakage, GO Actionable TAT & 13th / 25th Month persistency / Collections
  • Meeting Targets of MFYP and Renewals.
  • POS Discrepancy Rate & resolution TAT
  • Auto-pay Registration Conversion %
  • Audit Rating
Desired qualifications and experience
  • Must have a minimum of 3-5 years of experience of which at least 2 yrs. in customer service / operations / Finance
  • Preferable experience in Insurance / Banking
  • Should be a Graduate / Post Graduate
ELIGIBILITY
Candidates who have a performance rating of G2V2 & have completed 12 months in the current role
Candidates who have a performance rating of G3V3 & have completed 18 months in the current
FOR LATERAL MOVEMENT, candidate should have completed at least 12 months in the current role & have a minimum performance rating of G3V3.
 
Knowledge and skills required
  • Result oriented
  • Ability to manage & inspire teams to achieve targets.
  • Good communication & co-ordination skills
  • Data management on Excel, data analysis and interpretation skills should be good
  • Customer centricity and ability to influence without authority
  • Strong intersection management and relationship building capabilities

Employment Type: Full Time, Permanent

Read full job description

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What Assistant Manager at Max Life Insurance are saying

4.0
 Rating based on 267 Assistant Manager reviews

Likes

Good organisation Good culture Customer satisfaction Client services Great environment

  • Salary - Excellent
  • +6 more
Dislikes

Everything good Dekkfllf Jfkopspfkjf Hsjkdkfllflf Jdkkflfl Jjkopspdf

Read 267 Assistant Manager reviews

Assistant Manager salary at Max Life Insurance

reported by 686 employees
₹2 L/yr - ₹8 L/yr
49% less than the average Assistant Manager Salary in India
View more details

What Max Life Insurance employees are saying about work life

based on 5.2k employees
52%
46%
53%
99%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Max Life Insurance Benefits

Job Training
Soft Skill Training
Health Insurance
Work From Home
Team Outings
Education Assistance +6 more
View more benefits

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