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161 Arcgis Jobs in Bangalore / Bengaluru

Network & Svcs Operation Associate

Accenture Solutions Pvt Ltd

 · 

3.8

 based on 56.9k Reviews

1-3 years

₹ 2.35 - 6L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

Network & Svcs Operation Associate

Accenture

posted 20hr ago

Job Role Insights

Key skills for the job

Customer Service Logistics Computer Networking Telecom Project Management CCNA

+ 17 more

Job Description




Skill required: Network Planning & Engineering - Network Analytics



Designation: Network & Svcs Operation Associate



Qualifications:Any Graduation



Years of Experience:1 to 3 years



What would you do?
 Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveLooking for a candidate who has expertise in Networking and has good knowledge on fundamentals of Network, concepts like OSI Model and ProtocolsThis team you will be a part of works on Network Analytics and helps provide operators and enterprises with a deep understanding of the network, enabling smarter, data-driven decisions.



What are we looking for?
  • Conveys information clearly and effectively both written and oral
  • Assigned and accountable for specific areas of responsibility/deliverables.
  • May prioritise and oversee activities of others to meet deadlines and quality standards.
  • Performs a range of tasks from complex to straightforward within the scope of the function.
  • Assists in the identification, assessment and resolution of complex issues/problems.
  • Required to assess and resolve non-standard/standard issues/problems largely on own initiative.
  • Decides within an available range of solutions/practices, which are the most applicable.
  • Seeks advice and escalates issues when faced with tasks/problems outside normal scope of job.
  • May Interacts with client/users around specific work efforts/deliverables
  • Exhibit professionalism and perform in a manner that supports the company s emphasis on customer service and operational excellence.
  • Supports high quality work through a positive environment
  • Assist with distributing process updates and new offers to team members to ensure accurate processing of work orders.
  • Assist with providing ongoing performance support to new and/or underperforming team members, including coaching and remedial training.
  • Assist with providing floor walking support to team members
  • Assist with responding to high priority and/or complex client requests to ensure that requests are handled quickly, correctly and appropriately.
  • Work with client to develop, update and/or modify processes to ensure accuracy, completeness and usability.
  • Assist with and/or lead team meetings and operational level, client calls
  • Assist with developing and/or updating individual work schedules based on production requirements.
  • Assist with the design and updating of training materials based on identified training gaps and/or modified business requirements.


    Roles and Responsibilities:
  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
  • Your expected interactions are within your own team and direct supervisor
  • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
  • The decisions that you make would impact your own work
  • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
  • Please note that this role may require you to work in rotational shifts


     
    Qualifications     

    Any Graduation

    • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

    Prepare for Accenture Operations Associate roles with real interview advice

    What people at Accenture are saying

    3.7
     Rating based on 103 Operations Associate reviews

    Likes

    It has a job security as well as to upgrade our skills

    • Skill development - Good
      • +3 more
    Dislikes

    Here we cannot manage our work life balance as well as we do not get promotions on time. And the package is very low.

    • Salary - Poor
      • +2 more
    Read 103 Operations Associate reviews

    Operations Associate salary at Accenture

    reported by 710 employees
    Lock Unlock
    ₹1.5 L/yr - ₹7.6 L/yr
    15% more than the average Operations Associate Salary in India
    View more details

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