Cyber Security Operations Manager

The Cybersecurity Operations Manager will act as the primary point of contact and liaison for coordinating all cybersecurity-related operations within India. This role bridges the gap between local business partners, country-level stakeholders, and the broader security teams within the organization. The individual will ensure the effective implementation, monitoring, and enhancement of security measures, aligning local practices with the organizations overarching cybersecurity strategy. Is responsible for managing and optimizing the technology portfolio of enterprise data protection infrastructure, ensuring the reliability and efficiency of associated systems/services, and managing operations team. This role involves strategic planning, people management, project management, and collaboration with various departments to support business objectives. Is accountable for the performance and results of a team within own job family. Adapts business unit, department, site or sub-function plans and priorities to address resource and operational challenges. Decisions are guided by policies, procedures and business unit, department or sub-function plan; receives guidance from manager. Provides technical guidance to employees, colleagues, and/or customers

Key Responsibilities:

Stakeholder Coordination

- Serve as the primary liaison between local business units, country leadership, and global security teams.

- Facilitate communication and alignment of cybersecurity initiatives across various stakeholders.

- Represent the organization in local and regional cybersecurity forums, meetings, and engagements.

Operational Oversight

- Manage and maintain the technology portfolio of enterprise data protection services.

- Ensure regular maintenance and timely upgrades of systems & services to prevent downtime and enhance performance.

- Lead and mentor the IT operations team, providing guidance and support to ensure high performance.

- Plan and execute IT projects, ensuring they are completed on time and within budget.

- Implement and monitor security measures to protect data and ensure compliance

- Monitor system performance and troubleshoot issues to maintain optimal operation.

- Manage relationships with IT vendors and service providers to ensure quality and cost-effective services.

- Develop and manage the IT operations budget, ensuring efficient allocation of resources.

- Total experience 10 to 15 Years.

Reporting and Metrics

- Provide regular reports & metrics on service operations

The Enterprise Data Protection Operations Manager is responsible for managing and optimizing the technology portfolio of enterprise data protection infrastructure, ensuring the reliability and efficiency of associated systems/services, and managing operations team. This role involves strategic planning, people management, project management, and collaboration with various departments to support business objectives.

Education:

Bachelor's Degree