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82 Apollo Hospitals Jobs

Urgent opening For Call Center Executive- Apollo Hospitals

1-4 years

Navi Mumbai

1 vacancy

Urgent opening For Call Center Executive- Apollo Hospitals

Apollo Hospitals

posted 1mon ago

Job Description

Roles and Responsibilities

  • Handle customer calls, emails, and chats to resolve their queries and concerns.
  • Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with internal teams to resolve complex issues that require escalation.
  • Meet performance targets set by the organization for quality metrics such as AHT (Average Handling Time) and CSAT (Customer Satisfaction).

Employment Type: Full Time, Permanent

Read full job description

Apollo Hospitals Interview Questions & Tips

Prepare for Apollo Hospitals Call Center Executive roles with real interview advice

People are getting interviews at Apollo Hospitals through

(based on 220 Apollo Hospitals interviews)
Walkin
Job Portal
Company Website
Referral
Campus Placement
Recruitment Consultant
27%
25%
13%
10%
7%
3%
15% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Apollo Hospitals are saying

5.0
 Rating based on 2 Call Center Executive reviews

Likes

Good atmosphere ,good team leaders

Dislikes

Management, admin

Read 2 reviews

Call Center Executive salary at Apollo Hospitals

reported by 7 employees with 3-6 years exp.
₹2.5 L/yr - ₹3.7 L/yr
62% more than the average Call Center Executive Salary in India
View more details

What Apollo Hospitals employees are saying about work life

based on 4.3k employees
53%
57%
48%
97%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Apollo Hospitals Benefits

Job Training
Health Insurance
Soft Skill Training
Cafeteria
Free Transport
Education Assistance +6 more
View more benefits

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