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Technical Support Intern
0-1 years
Gurgaon / Gurugram
1 vacancy
Technical Support Intern
ANAROCK Property Consultants
posted 15hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Serve as the main point of contact and trusted advisor for a portfolio of key customers.
Build and maintain strong relationships with customers, understanding their unique
business needs and objectives.
Drive customer adoption of our products and services, ensuring they derive maximum
value and achieve their desired outcomes.
Proactively identify opportunities for expansion and growth within existing customer
accounts.
Collaborate with cross-functional teams, including Sales, Product, and Support, to address
customer needs and resolve any issues or concerns.
Conduct regular business reviews with customers to assess their progress, identify areas
for improvement, and present strategic recommendations.
Serve as the voice of the customer within the company, providing valuable feedback and
insights to drive product enhancements and innovation.
Develop and implement customer success plans, including onboarding strategies, training
programs, and support initiatives.
Monitor customer health metrics, track usage patterns, and analyse data to identify trends
and potential risks.
Provide proactive support and guidance to customers, delivering exceptional service and
ensuring their success.
Stay up-to-date with industry trends, best practices, and competitive landscape to
continuously enhance customer success strategies.
Join our dynamic team and make a significant impact on the success of our customers.
Employment Type: Full Time, Permanent
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9%
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What people at ANAROCK Property Consultants are saying
What ANAROCK Property Consultants employees are saying about work life
based on 437 employees
Flexible timing
Other
Within city
Day Shift
ANAROCK Property Consultants Benefits
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