Analyst, Global Travel Support

We are seeking a detail-oriented and tenacious Analyst, Global Travel Expense Support to join our team at EDB. This position will report to the USA based Manager, Global Procure-to-Pay (P2P) and India Based Senior Analyst, Global Travel Support. The Analyst will play a key role in ensuring smooth travel and expense operations for our global teams. The ideal candidate is an excellent communicator with strong analytical skills, a passion for process improvement, and the ability to thrive in a fast-paced, collaborative environment.

In this role, you will be responsible for supporting the company s travel and expense policies, ensuring compliance, and driving an exceptional employee experience.

What your impact will be.

In this role, you will be responsible for supporting key aspects of EDBs global travel and expense processes. Working closely with the P2P team members, global stakeholders, employees, and vendors, you will contribute to an accurate and efficient travel and expense process, ensuring compliance with policies and helping drive continuous improvement.

Your key responsibilities will include:

• Serve as the Travel Expense (TE) subject matter expert, and primary point of contact for stakeholders with questions related to EDB s TE Policy or Navan software system, providing expert guidance and support.
• Review certain expense transactions submitted by employees to ensure compliance with our TE Policy. Address discrepancies and escalate non-compliance cases as necessary to ensure timely resolution.
• Collaborate with internal teams to identify opportunities to enhance the Global TE function, including improving settings in Navan, streamlining processes, creating resources such as user guides and training material, and conducting training on policies and best practices.
• Take ownership of resolving employee issues related to expense claims, reimbursement delays, or policy questions, ensuring timely and accurate resolutions, escalating matters to leadership when required.
• Analyze expense trends to identify areas for cost savings, policy refinement, and process improvements.
• Prepare reports on expense compliance, reimbursement timelines, and opportunities for optimization.
• Collaborate with the Manager, Global Procure-to-Pay, and Senior Analyst, Global Travel, to streamline expense processes and continuously improve the employee experience.
• Support the Senior Analyst, Global Travel for travel-related queries, as needed.

What you will bring.

We are looking for candidates with the following qualifications:

• Bachelor s degree in business, finance, accounting, or a related field, or equivalent professional experience.
• A strong knowledge of travel and expense processes and best practices.
• 3+ years of experience in travel and expense operations, accounting, or a related function.
• Direct experience with travel booking and expense reporting systems; Navan admin experience strongly preferred.
• Excellent communication and interpersonal skills with the ability to work effectively with global teams.
• High level of attention to detail and organizational skills, with the ability to manage competing priorities.
• Ability to interpret and apply corporate policies, ensuring compliance across multiple regions.
• Demonstrated teamwork skills and capabilities, with a strong ability to collaborate effectively as part of a team and contribute to successful project outcomes.
• Growth mindset with the ability to identify opportunities, learn from challenges, and support continuous improvement.
• Experience working in a remote environment for a global organization is strongly preferred.