Manager Operations

Job Purpose: The Manager will be working under the Director and will be supporting in planning, executing, and monitoring training initiatives or projects within the organization. This role involves collaborating with stakeholders, defining project objectives, managing resources, and ensuring the successful delivery of training programs on time.

Key Responsibilities:

• Project Planning: Define project scope, objectives, and deliverables in consultation with stakeholders. Develop a detailed project plan, including timelines, milestones, and resource allocation.
• Stakeholder Communication: Establish and maintain effective communication channels with all project stakeholders, including trainers, subject matter experts, and participants.
• Multilocation Coordination : Coordinate with different locations for smooth execution of training delivery. Strong coordination between different departments for day to day operational facilities.
• Resource Management: Allocate and manage resources, including trainers, training materials, and facilities, to ensure training programs are delivered efficiently.
• Budget Management: Develop and manage the project budget, monitor expenses, and ensure adherence to financial constraints.
• Risk Management: Identify potential risks and issues related to training projects and develop strategies to mitigate them.
• Training Delivery: Oversee the execution of training sessions, workshops, or courses, ensuring they meet defined objectives and standards.
• Documentation: Maintain accurate project documentation, including project plans, status reports, and training materials.
• Evaluation and Feedback: Collect and analyze feedback from participants to assess the effectiveness of training programs and make necessary improvements.
• Continuous Improvement: Identify opportunities for process improvement and best practices in training project management.

Qualifications:

• Bachelor's degree/ Masters degree/ MBA in a relevant field (e.g., business, project management).
• Proven experience in project management, particularly in the context of training or education in Government and Public sectors
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Excellent in coordination and negotiation Skills
• Proficiency in project management software and tools.
• Knowledge of training methodologies and best practices.
• Budgeting and financial management skills.
• Attention to detail and a commitment to quality.

Additional Requirements:

• Flexibility to adapt to changing training needs and priorities.
• Ability to work collaboratively with cross-functional teams.
• Strong leadership and problem-solving skills.
• Ability to manage multiple training projects concurrently.