Senior Manager Information Systems

What you will do

Lets do this. Let’s change the world. The role is responsible for leading and charting the course for the Clinical Trial Data and Analytics (CTDA) product team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for developing and leading a highly talented team that is built for delivering high-end and innovative technologies.

The ideal candidate will have extensive experience in leading technology-driven projects within the Information Systems domain, with a strong focus on building data foundations and integrating Veeva system solutions to enhance the clinical operations ecosystem. This individual will play a pivotal role in enabling innovation, scalability, and operational excellence in the biotechnology industry by delivering seamless and efficient end-to-end solutions. Proficiency in designing robust data foundations, managing complex integration projects, and ensuring compliance with GxP standards is essential.

A deep understanding of the software development lifecycle, Scaled Agile methodologies, and technical solution design is key. The candidate will work closely with cross-functional and global teams to drive organizational critical initiatives, streamline processes, and ensure high-quality outcomes in a matrixed environment.

Roles & Responsibilities:

• Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a partner concern point and facilitating communication when service commitments are not met
  
• Lead and be accountable for the Agile Product team supporting Clinical Trial Data & Analytics (CTDA) capabilities, ensuring alignment with business goals and objectives.
  
• Build and manage the product roadmap, driving robust prioritization and governance through PI planning in collaboration with business leadership.
  
• Oversee the management of Build and DevOps teams, ensuring smooth development, deployment, and operational support for CTDA capabilities.
  
• Design and implement robust data foundations, including new interfaces, workflows, and data models, to enable seamless integration of clinical systems and efficient clinical data reporting.
  
• Leverage innovative AI/ML and cloud technologies to address Clinical Operations needs and shape the vision for the R&D software ecosystem.
  
• Develop and mentor a high-performing team, champion diversity, and embed global ways of working within a local and international context.
  
• Serve as a SAFe coach, mentoring teams in Agile product delivery and fostering a Lean-Agile leadership culture.
  
• Maintain strategic relationships with leadership, providing regular updates on IS services, performance metrics, and unmet needs to keep collaborators informed and engaged.
  
• Lead impact assessments to evaluate changes to existing systems, proposing solutions to align with business needs and future opportunities.
  
• Collaborate with geographically dispersed teams to ensure alignment across global operations, driving operational excellence in a matrixed organization.
  
• Understand workflows, decision-making processes, and information needs of collaborators, contributing to defining business outcomes and technology solutions.
  
• Ensure rigorous testing, compliance, and successful deployment of integrations into production environments.
  
• Actively participate in leadership meetings, collaborating across functional groups to deliver high-quality results that meet organizational objectives.
  

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Master’s degree with 8 - 10 years of experience in Business, Engineering, IT or related field OR
  
• Bachelor’s degree with 10 - 14 years of experience in Business, Engineering, IT or related field OR
  
• Diploma with 14 - 18 years of experience in Business, Engineering, IT or related field
  
• Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation
  
• Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent.
  
• Experience with data analysis, data modeling, and data visualization solutions such as Tableau and Spotfire
  
• Have strong business acumen. Can demonstrate deep understanding of industry, therapy and product
  

Preferred Qualifications:

• Experience in a leadership role within a pharmaceutical or technology organization
  
• Extensive experience in the software development lifecycle.
  
• Experience using and adoption of Scaled Agile Framework (SAFe)
  
• Ability to work effectively in a fast-paced, dynamic environment.
  
• Broad working knowledge of key IS domains and layers
  
• Familiarity with regulatory requirements for Clinical Trials (e.g. 21 CFR Part11, ICH )
  
• Proven expertise in managing product Total Cost of Ownership (TCO), budgets, and forecasts to align with organizational goals.
  
• Experience with AI/ML and cloud technologies to innovate, optimize processes, and enhance system integrations.
  

Professional Certifications

• ITIL (preferred)
  
• Scaled Agile Framework (SAFe) for Teams (preferred)
  

Soft Skills:

• xcellent leadership and team management skills.
  
• Strong transformation and change management experience.
  
• Exceptional collaboration and communication skills.
  
• High degree of initiative and self-motivation.
  
• Ability to manage multiple priorities successfully.
  
• Team-oriented with a focus on achieving team goals.
  
• Strong presentation and public speaking skills.
  
• Excellent analytical and troubleshooting skills
  
• Strong verbal and written communication skills
  
• Ability to work effectively with global, virtual teams