Operations Assistant, Tax, FRC 3P WHT

FRC 3P WHT team seeks a Tax Operations Assistant to support India Withholding Tax (WHT) compliance function. This position will primarily support variety of business teams (Digital, Retail, Transport, etc) on WHT tax matters and will provide tax operational lead including technical guidance and advice on procedural setup to ensure that Amazon businesses and Finance Operations are in compliance with tax identity collection, withholding, information reporting, and other withholding tax requirement

This role will include collaborating with other tax teams and identifying appropriate support needed from external consultants when necessary. As a Tax Analyst, you will also be required to handle end-to-end customer contacts, identify customer-impacting issues, and implement solutions and processes to increase customer satisfaction rate. The scope of this role is limited to the operational areas of tax identity collection, withholding and information reporting.

Candidate will also work closely with other members of the global tax function to communicate current and future business plans, obtain cross functional tax subject matter input, and ensure coordination of cross functional tax solutions.

Key job responsibilities
- Work on withholding, reporting and other transactional tax obligations of India Tax Jurisdiction;
- Support special projects and new launches from the Initial Tax Requirement process (initial configuration into Oracle, covering use cases, testing the functions) to the production phase with the Tax Operation team providing proper sign-offs from a tax technical perspective;
- Manage and assist with tax compliance and audits;
- Be the point of contact for all tax related queries from global customers and businesses;
- Foster good cross-functional relationships with internal business partners by serving as the Tax liaison for general inquiries, escalations, communication of project/process initiatives and plans of action;
- Actively participate in and drive continuous improvement to provide great customer service and help business partners in their success - Bachelors degree in accounting and commerce (B. Com)
- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications