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7 Amazin Automation Solutions India Jobs

Support / Customer Care Executive

0-2 years

Gurgaon / Gurugram

1 vacancy

Support / Customer Care Executive

Amazin Automation Solutions India

posted 2mon ago

Job Description

Amazin Automation Solutions (I) Private Limited is looking for Support / Customer Care Executive to join our dynamic team and embark on a rewarding career journey
  1. Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
  2. Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
  3. Curating streamlined email and social media communication mediums for offers, updates and much more
  4. Dealing with customer issues and churning out an easy-to-follow solution
  5. Managing payment and delivery of customer orders
  6. Helping customers choose the right product for their requirements and budget
  7. Handling customer concerns and complaints in a timely manner
  8. Informing customers of upcoming promotions or deals
  9. Establishing a positive rapport with all clients and customers in person or via phone
  10. Forming reports based on customer satisfaction statistics and helping their team to develop new skills
  11. Fixing appointments based on the availability of customers and clients
  12. Interacting with customers to ensure they have a desirable and shareable experience

Employment Type: Full Time, Permanent

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What people at Amazin Automation Solutions India are saying

What Amazin Automation Solutions India employees are saying about work life

based on 63 employees
52%
55%
41%
95%
Flexible timing
Alternate Saturday off
Within country
Day Shift
View more insights

Amazin Automation Solutions India Benefits

Job Training
Health Insurance
Free Transport
Free Food
Team Outings
Work From Home +6 more
View more benefits

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