22 AM Infoweb Jobs

Job description (Fresher)

Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities.

Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes.

The main aim is to get the medical facility reports within the time frame mentioned by the client.

Key Responsibilities:

Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records.

Navigate through medical records systems efficiently to locate and retrieve requested information.

Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements.

Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner.

Document all interactions and maintain detailed records of medical records retrieval activities.

Collaborate with internal teams to ensure the timely delivery of medical records to clients.

Requirements:

Excellent communication skills in English, both verbal and written.

Strong interpersonal skills and the ability to build rapport with clients.

Basic knowledge of medical terminology is preferred but not mandatory.

Ability to work in a fast-paced environment and adapt to changing priorities.

Minimum educational qualification: Graduation/Awaiting final semester results.

Benefits:

Competitive salary package up to 25,000 CTC monthly.

Comprehensive training program provided.

Opportunity for career advancement and skill development.

Positive and collaborative work culture.

Employee benefits such as medical insurance and incentives.

Fixed US shift /Saturday Sunday Off / Over Time Paid.

Work location: Kalyani Nagar, Pune.

Paid Transport facility is provided.

If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage you to apply for this position. Join us in making a difference in healthcare operations on a global scale!

(This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered and cannot apply)

How to Apply:

Share your resume - 9921815708 , Email - vaishnavi.rajguru@aminfoweb.co.in

Walk-in details: Time: 2pm to 8 pm

Contact: HR Vaishnavi - 9921815708

Address: 7th floor Am Infoweb Cerebrum IT Park B3 Kalyani Nagar Pune 411061.

Role: Customer Success Associate

Industry Type: BPO / Call Centre

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success

Education

UG: Any Graduate

About company

AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States. We have partnered with a lot of companies in the past and have helped them save millions through our seamless outsourcing, top-notch services, and efficient offshoring. With a world-class team of highly trained medico-legal professionals, we at AM Infoweb address all the problems of our clients while supporting their overall business operations. We help our clients to minimize operational and capital costs, recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by leveraging the staff, processes, and technology, making us one of the most sought-after outsourcing partners around the globe.

Company Info

Address:

OFFICE NO. 3A, BUILDING 3, 7TH FLOOR CEREBRUM IT PARK, KALYANINAGAR, PUNE , PUNE, Maharashtra, India