Business System Analyst (2-8 yrs)

Job Description :

As a Business System Analyst 2, requires you to have both business and technical expertise and will need you to act as a liaison between the client and the technical delivery teams.

You will play a key role within the Platform Delivery organization - across many disciplines within the Software Development Lifecycle - including requirements gathering, documentation, design, and testing.

Working Model : Hybrid

What you'll do as a Business Systems Analyst 2

Job Description :

- Support client data onboarding (multiple vendors/sources).

- Maintain process documents and update them regularly.

- Work with clients and internal teams to understand, define, and completely document business and/or campaign requirements using standard templates

- Understand system high level designs and map business/campaign requirements to functional and non-functional components of the solution.

- Analyze data quality to identify trend, issues and recommend changes as required.

- Create, support, troubleshoot, and deliver on client requests in support of the day-to-day marketing operation

- Support the functional testing effort of database enhancements and to ensure accurate on-time delivery

- Have effective client meetings, understand deliverables, and drive successful outcomes

- Support the team to improve delivery quality, repeatability, and on-time delivery

- Help in adapting best practices, standards and methodologies around business analysis and data analysis

Qualifications :

Core Skills :

- 2+ years of experience in BA Role - IT industry

- Understanding of Requirements articulation to user stories, BRD, FSD, documentation and acceptance criteria

- Understanding of SDLC and Agile methodologies

- Understanding of Data Models, data warehouses and data dictionaries

- Understanding of Databases and SQL Concepts

Nice to have :

- Knowledge of the CRM and Loyalty concepts

- Basic understanding of marketing CRM, digital marketing, or marketing concepts

- Exposure to marketing campaign tools (Unica, Adobe, Eloqua, Marketo, Responsys, Zeta, etc.), and ability to learn new campaign platforms.

- Exposure to data warehousing, data lake, and data mart concepts

- Exposure to real-time, API, HTML, or web technologies