Counselling Manager

Location: BRS Nagar, Ludhiana

Shift: 9.45AM to 7 PM

AK Clinics, co-founded by Dr. Kapil Dua & Dr. Aman Dua, is amongst the fastest growing Cosmetology & Hair Transplant Surgery Clinics in India. They have represented India all over the world over the past two decades as the pioneers of FUE hair transplant in India

We are searching for an engaged TL/Sales Manager to boost sales by reaching out to current and possible patients. To this end, the TL/Sales Manager will be required to obtain lists of individuals' information and guide them to visit the clinic and will also manage a team. You should also jot down important notes during conversations to facilitate follow-ups on the CRM.

1. Will be responsible to handle outbound and inbound calls from the prospects and convert them into confirmed patients who will visit the clinic.
2. Follow up to ensure that appropriate actions were taken on patients' requests.
3. Answer and make calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
4. Attending regular team meetings to clarify progress and performancerelated expectations.
5. Maintain the database of the leads on a regular basis, create and maintain proper records for all calls on the CRM.

Qualifications & Skills :

• Excellent verbal and written communication in English.

• Having a pleasing personality, should have working knowledge of MS Excel & working on the Customer Relationship Management software.

Please share your CV on divya.gautam@akclinics.com or walkin on below address between Mon to Sat

486g, BRS Nagar Main Rd, Sunet, GHS Sunet, Bhai Randhir Singh Nagar, Ludhiana, Punjab 141006; Landmark- Great Britain Waffles and above Indian Allahabad Bank