Salesforce Business Analyst

Handle intake of business requests (excluding Salesforce Admin responsibilities like access, reports, etc.)
Outreach to requestors to groom tickets with stories and acceptance criteria
Assist in prioritization
Assist with providing test scenarios
Rollout communications
Doesn t need to have deep Salesforce expertise but having exposure and some competency is helpful in the role. Doesn t need to be hands on technically, but able to navigate the system and help with testing in certain scenarios or replicating steps from users would be more of the target.

 Ability to engage independently with business users (mostly will be individual contributors or people management rather than higher level management).