Open For AR caller Experience at chennai location

Dear Candidates,

Greetings from "AGS health"

Job Summary:

• Ensure quality driven follow-up activities and resolution of accounts is carried out with the insurance carriers on the outstanding inventory to yield maximum cash flow and minimum bad debts.
• Interact by phone and check Internet based portals of the insurance companies in US to procure status of the claim followed by appropriate activities to address open AR.
• The key functions of an AR Executive are to ensure the below responsibilities are carried out to the best of his/her ability in the interest of the organization and client.

Key Responsibilities:

• To address outstanding or assigned AR through phone call and analysis using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Job Title - Junior Process Associate / Process Associate level 1

Department - Accounts Receivable

Location - Chennai

Employment TypeFull-time

Qualifications:

• Education - 10+2, Graduation not mandatory
• Experience - Min.1 year to 2 years of provider side AR calling experience in PB/HB

Skills:

• Good verbal and written communication skills
• Domain knowledge on various billing terminologies & processes
• Attention to detail
• Logical thinking

Benefits:

• Competitive remuneration + annual performance-based bonus
• Monthly performance-based incentives
• Health Insurance

Interview Process:

• HR Interview round
• Assessment based on the scope
• Operations panel round

If interested, please share your resume to the following WhatsApp number: 9944111942

Regards

Sarath

AGS Health - HR Team.