Senior Software Technical Writer

We are seeking a Senior Technical Writer to lead and enhance our technical documentation function. This role combines hands-on content creation with team leadership, focusing on improving processes, ensuring content quality, and driving team efficiency. The ideal candidate will possess a robust technical background, particularly in distributed systems and databases, and excel at delivering precise and user-friendly documentation.

Key Responsibilities:

1. Technical Documentation:
   
   • Create and refine high-quality technical content that includes user guides, release notes, FAQs, and API documentation.
     
   • Simplify complex concepts into clear, concise, and user-friendly documentation.
     
   • Team Leadership:
     
     • Guide and mentor, the documentation team to achieve excellence in deliverables.
       
     • Conduct reviews, set priorities, and foster best practices for consistent team performance.
       
     • Process Optimization:
       
       • Audit and enhance documentation workflows for improved efficiency and alignment with product releases.
         
       • Drive initiatives to standardize templates and streamline processes for content quality.
         
       • Collaboration:
         
         • Work closely with product and engineering teams to gather information and stay updated on product developments.
           
         • Ensure content meets the specific needs of end users through a user-centric approach.
           
           
           
           Requirements

           Required skills and experience:
           

           
           

           1. Technical Writing Expertise:
              

              Demonstrated ability to create comprehensive documentation including user guides, release notes, API documentation, and FAQs for complex enterprise software systems, with an emphasis on clarity and accuracy.
              

              1. Technical Knowledge:
                 
                 • Intermediate understanding of distributed systems, databases, and query languages such as SQL.
                   
                 • Familiarity with programming concepts (e.g., Python, Java) and their application in technical documentation.
                   
                 • Proficiency in Linux environments for command-line operations and system navigation.
                   
                 • Tools:
                   
                   • Ability to Utilize tools like Git , Antora , or AsciiDoc for version-controlled, structured documentation.
                     

                     
                     

                     Preferred:
                     

                     • 5 to 8 years experience authoring technical documentation, preferably for software developers.
                       
                     • Knowledge of database and enterprise software terminology.