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21 Affinity Express Jobs

CRM Administrator

1-4 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

CRM Administrator

Affinity Express

posted 4mon ago

Job Description

As a CRM Administrator, you will be responsible for collaborating with our leadership, sales, account management, and operational teams, as well as with clients to develop ideal user experiences across the Freshworks system.
Qualifications
  • 1. 3+ years managing Freshdesk or a similar product like ServiceNow, Hubspot, Zendesk, JIRA Service Desk, Salesforce, Zoho
  • Excellent knowledge of Freshdesk and Freshworks interfaces and APIs
  • Background in evaluating and managing the third party apps to meet business and user experience requirements
  • Experience integrating Freshdesk with other products like CRM, Telephony, Bots, AI tools, and other third party integrations (SMS, Email, WhatsApp and social media)
  • Familiarity with Freshworks reports and analytics features
  • Excellent English communication skills, both written and verbal
  • Working knowledge of scrum and Kanban methodologies
  • Project management experience a plus

Employment Type: Full Time, Permanent

Read full job description

Affinity Express Interview Questions & Tips

Prepare for Affinity Express roles with real interview advice

Top Affinity Express CRM Administrator Interview Questions

Q1. Difference between photoshop and illustrator
Q2. Explain tools in illustrator
Q3. Deference between Photoshop and illustrator
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What people at Affinity Express are saying

What Affinity Express employees are saying about work life

based on 538 employees
62%
65%
78%
61%
Strict timing
Monday to Friday
No travel
Night Shift
View more insights

Affinity Express Benefits

Job Training
Soft Skill Training
Work From Home
Health Insurance
Cafeteria
Free Transport +6 more
View more benefits

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Affinity Express Pune Office Location

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Pune, Maharashtra Office
AffinityX Pune, India 6th Floor, Wing 3, Cluster ‘D’, EON Kharadi Infrastructure Pvt. Ltd. IT & ITES, Special Economic Zone, Plot No 1, Survey No 77, Kharadi Knowledge Park, MIDC, Kharadi, Pune, India 411 014 Pune, Maharashtra

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