Observability Engineer

Roles Responsibilities

Key Responsibilities

• Observability Systems Management:
  • Design, deploy, and maintain observability tools and platforms, including monitoring, logging, and tracing systems.
  • Ensure optimal configuration and performance of observability tools such as Prometheus, Grafana, ELK stack (Elasticsearch, Logstash, Kibana), Jaeger and cloud (AWS/GCP/Azure) Observability Tools.
• Monitoring and Alerting:
  • Develop and manage dashboards and alerts to monitor the health and performance of applications and infrastructure.
  • Implement robust alerting mechanisms to detect and notify of anomalies, outages, and system performance issues in real-time.
• Logging and Tracing:
  • Implement centralized logging solutions to aggregate logs from various systems and applications.
  • Develop and maintain distributed tracing solutions to provide end-to-end visibility into system transactions.
• Performance Analysis and Optimization:
  • Analyze system performance metrics and identify bottlenecks and performance degradation. Understanding of SLOs and SLIs
  • Work with development and operations teams to remediate performance issues and optimize system performance.
• Automation and Scripting:
  • Create automation scripts to streamline observability tasks and processes.
  • Develop self-healing mechanisms through automated incident response.
• Collaboration and Communication:
  • Work closely with development, operations, and SRE teams to align observability solutions with business and technical requirements.
  • Provide guidance and training on observability tools and best practices to other team members.
• Documentation and Reporting:
  • Create and maintain detailed documentation for observability systems, processes, and procedures.
  • Generate periodic reports and dashboards to provide insights into system performance and reliability.

• Education: Bachelors degree in Computer Science, Information Technology, or a related field. Advanced degree preferred.
• Experience:
  • Minimum of 7+ years of experience in IT infrastructure, with at least 3+ years in a observability or monitoring role.
  • Proven experience in observability engineering, including deploying and managing observability solutions.
  • Experience with monitoring tools (e.g., Prometheus, Grafana), logging tools (e.g., ELK stack), and tracing tools (e.g., Jaeger, OpenTelemetry).
  • Experience with cloud platforms such as AWS, Azure, or Google Cloud and Database like MySQL.
• Technical Skills:
  • Strong understanding of observability concepts including metrics, logging, and tracing.
  • Proficiency in scripting languages such as Bash, Python, Perl or Go.
  • Familiarity with containerization (e.g., Docker) and orchestration tools (e.g., Kubernetes) and CI/CD pipelines.
  • Understanding of IP Network and monitoring on Network device (e.g. Router, Firewall).
  • Experience with infrastructure as code tools (e.g., Terraform, Ansible).
• Soft Skills:
  • Excellent problem-solving and analytical skills.
  • Strong communication and collaboration skills.
  • Ability to work independently and in a team-oriented environment.
• Preferred Qualifications:
  • Experience with APM tools like New Relic, Datadog, or Dynatrace.
  • Knowledge of service mesh technologies (e.g., Istio).
  • Open-source contributions or relevant certifications in observability tools and methodologies.

• You get to build the next leading edge connected vehicle platform and internet of things platform
• The ability to collaborate with our highly skilled groups who work with cutting edge technologies
• High visibility as you support the systems that drive our public facing services
• Career growth opportunities