As a Resource Management Assistant, youll be an integral part of our Operations Centre of Excellence at Dentsu, supporting our organisational transformation efforts by optimising the deployment of our most valuable asset: our people
This role offers an excellent opportunity for individuals to gain valuable insights and contribute to the evolution of our Resource Management COE
What You Will Be Doing
In this role, youll assist in managing supply and demand across various areas within our organisation
Collaborating closely with different departments, youll help ensure timely staffing of teams and uphold excellence in client delivery
Your responsibilities will include updating schedules to reflect workload demands, supporting the identification of internal talent development opportunities, and fostering relationships with key stakeholders to assess skills and availability
The Difference You Will Make (Tasks)
Produce reports regularly using the Utilisation & Client Insights Dashboard (training will be provided), ensuring timely, accurate insights that will help support senior leadership decision making on resource management Assist with data analysis and insights generation based on dashboard information; identify, report on and help troubleshoot discrepancies and errors in data
Help manage resource requests by recommending suitable team members for reallocation across accounts, aligning opportunities with team members skills and goals based on capacity and demand
Maintain accurate administrative records (Excel trackers) and system updates (Workfront) related to supply and demand, assisting in forecasting upcoming demand and resource needs
Collaborate with team members to implement continuous improvement initiatives in resource management and talent development
Help to ensure the RM page within the Media Ops online hub is kept up to date
What You Will Bring (Skills)
Excellent communication skills both verbal and written (over teams and collaborative virtual workshops) working within short turnaround times
Proficiency in Excel (incl
pivots & formulae) and basic knowledge of using PowerBI
A keen eye for detail and data oriented
Exposure to long- and short-term project delivery, alongside ad-hoc urgent requests
Ability to collaborate effectively with various stakeholders
It Would Also Be Nice for You to Have
Exposure to the media industry or related fields
Familiarity with resource management tools and platforms
Adaptability and willingness to learn in a dynamic environment
Foundational experience in working with functions (i