Senior Platform Support Analyst

Handle Market Blackline rollouts independently


Work with Business on UAT Support


Pick up tickets independently and ensure all tickets are closed as per the defined SLA s


Train and advise Finance users on Blackline processes


Flagging risks/issues proactively


Monitor Integrations and address incorrect records


Ensure SOPs are documented/updated / Reviewed once in a quarter


Involve in integration Testing


Handle CRs, UAT Support, Work with Business on UAT Support


Integration testing


Ensure all tickets are closed as per the internal SLA defined


Flagging risks/issues proactively


Maintain SOPs


Take ownership on master data accuracy


Maintain internal/external trackers & documents


Admin access controls & security


Track all Risks, Issues and Actions in VSTS


Manage the blackline user access process


Collaborate with internal stakeholders to help drive change in finance processes


Analyze and interpret balance sheet data and suggest improvements


Configure Blackline standard reports and interpret results from a process perspective


Responsible for financial close, issues and deliverables


Research and prepare variance analysis and explanations


Support and enable the new implementation of Blackline products across Dentsu


Perform account reconciliations, account analysis, accrual calculations, and other related accounting documents


Support users throughout the financial close and financial reporting process


Maintain good knowledge of policies, process, controls and enforce compliance


Reconciling data between ERP systems and Blackline


Create management reporting, including KPIs and timeliness monitoring


Ensure good stakeholder engagement through regular update


Excellent written and verbal communication skills

Experience and Skills -

6 to 9 years of core system admin experience with Implementation of Blackline and with core System Admin experience on Reconciliation & Task modules

Knowledge on Transaction Matching, Journal, Variance Analysis, Intercompany and Cash Apps Remilia will be added advantage