Executive & Manager - Sales - Freight Forwarding (4-8 yrs)

Job Overview:

We are hiring a dedicated and detail-oriented Senior Executive/Assistant Manager for our Air Export/Import operations. The ideal candidate will have extensive experience in managing airfreight logistics, including handling DG shipments, coordinating with airlines, and providing exceptional customer support.

Key Responsibilities:

Airfreight Operations Management:

- Oversee and execute airfreight Import and Export shipments.

- Ensure compliance with international freight regulations, including DG shipment handling.

Coordination & Communication:

- Maintain strong communication with airlines, customers, and overseas offices.

- Handle nomination shipments and manage day-to-day airline interactions.

Critical Situation Handling:

- Manage shipment challenges and provide timely updates to customers.

- Ensure smooth operations during critical or high-pressure scenarios.

Airline Pricing & Negotiation:

- Develop and maintain good relationships with airlines.

- Negotiate competitive pricing for airfreight services.

Customer Service Excellence:

- Ensure customers are updated on shipment status.

- Provide tailored solutions for client-specific requirements.

Documentation & Compliance:

- Manage lifting documents and ensure their accuracy.

- Adhere to customs and international airfreight regulations.

Eligibility Criteria:

Experience:

- Minimum of 4-6 years in airfreight Import/Export operations.

- Hands-on experience with DG shipments and nomination handling.

- Prior interaction with airlines and knowledge of airline pricing is a plus.

Education:

Any Graduate (Logistics or Supply Chain specialization preferred).

Skills:

- Strong communication skills in English.

- Excellent organizational and problem-solving abilities.

- Proficiency in handling critical shipment situations.

Location:

Candidate must reside near the Belapur office to ensure minimal commute time.