Cloud Deployment Engineers are technology-savvy individuals who have experience in Cloud, Automation and Infrastructure and know its value in driving company strategies in Digital Marketing. They work as back-end technical team for our clients to provide technical support, work in various troubleshooting & maintenance tasks and providing solutions along with Customer Success Engineering team to ensure overall customer success. This position includes all of the following aspects -
Strategic support and consulting in Adobe s Digital Experience best practices, and bridging communication into Digital Media
Strategic enablement of customers by providing support for deployments, key , regular maintenance activities, major production cutovers & releases
Provide triaging support for resolving critical incidents
Focus on ensuring service level agreements for customers
Skill Requirements
BE/B.Tech in Computer Science Engineering or equivalent
Overall 4/5+ years of relevant work experience
Strong knowledge of RedHat Linux and Java system
Troubleshooting experience in production and non-production environment
Experience with Amazon Web Services and/or Microsoft Azure infrastructure highly desired
Experience with Enterprise mission critical software is essential, with Adobe Experience Manager (AEM) a strong plus
Experience with long term operation, troubleshooting, and upgrade of Enterprise software a plus
Good written and verbal communications
Superior ability to demonstrate genuine concern, anticipate needs, and address customer or team or project needs
Experience with Automation tools such as Maven, Jenkins, Git is good to have
Experience with Chef/Puppet/Salt Stack is good to have