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Adenza

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3.8

based on 61 Reviews

57 Adenza Jobs

Specialist - Technical Onboarding

Calypso Technology India Pvt. Ltd.

3.8

based on 61 Reviews

6-9 years

Bangalore / Bengaluru

1 vacancy

Specialist - Technical Onboarding

Adenza

posted 15hr ago

Job Role Insights

Flexible timing

Key skills for the job

Digital Marketing Flex Computer Science Project Management Linux Administration Forex Trading

+ 3 more

Job Description

Plans, monitors and manages projects from initiation through to completion. Utilizes resources, and uses formal processes and tools to manage resources, budgets, risks and changes. Manages projects to ensure it meets the business requirements, internal or external stakeholders are satisfied and it meets the project plans obligations regarding specifications, quality, costs and timeframes.

Job Description

Client Engagement:

Effectively conduct regular meetings with customers from post-sales to go live.

Establish strong relationships with key stakeholders to ensure customer happiness and retention.

Prepare and deliver tailored project plans to the customers.

Comprehend and explain the Nasdaq Data Specifications to the customer.

Understanding client requirements and drafting change requests to best suit their needs!

Implementation:

Assist customers in data mapping and exchange specific queries.

Perform data quality tests on customer data and work closely with the customer to resolve issues.

Set up the application configurations as per the customer requirements and data quality.

Preparation of customer sign-off document and go-live activities at the end of the UAT testing.

Implement changes as per the change request document and perform vital testing to ensure the changes are working as encouraged.

Team coordination:

Work closely with functional analyst, sales, support & development teams to ensure smooth onboarding for all the new clients.

Work closely with customer and functional analysts on requirement gathering, analysis and drafting of change request documents.

Planning and Reporting:

Provide weekly project status reports to internal and external customers!
Requirements

In-depth expertise in Capital markets, UNIX & Customer Management.

At least three years of experience in the Capital Markets domain with exposure to multiple products like Equities, Future, Options, etc.

At least three years of experience working on Unix / Linux commands from basic to advanced.

Understanding of OTC markets like Forex, Fixed Income etc.

Understanding of trading protocols like FIX, Omnet etc.

Prior experience working on version control tools like GIT.

Understanding of regular expressions.

Ability to communicate clearly and expertly at all levels.

Ability to work in a fast-paced environment and meet tight deadlines.

Outstanding customer management & negotiation skills.

What do we offer you?

Annual monetary bonus.

An opportunity to become a Nasdaq shareholder

Employee Stock Purchase Program Nasdaq stocks with a discount

Health Insurance Program

Flexible working schedule and hybrid way of work

Flex day program (up to 6 paid days off a year)

Internal mentorship program - get a mentor or become one

Wide selection of online learning resources, e.g., Udemy

Education Required: Degree qualified in Computer Science, or other related discipline, or equivalent work experience.
Experience Required: At least 6 years
Special Qualifications: Certification and effectiveness in desktop project management tools including Excel and certification in Project Management administration tools such as Gantt charts etc.

Employment Type: Full Time, Permanent

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