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3.7

based on 500 Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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42 ACKO Jobs

Sr Associate

Acko General

 · 

3.7

 based on 500 Reviews

1-3 years

₹ 3.05 - 5.5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

Sr Associate

ACKO

posted 23hr ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Claims Adjudication Training Compliance Claims Processing

Job Description

1.Evaluates and processes claims in accordance with company policies and procedures, as well as to productivity and quality standards.
2.Examine the medical documents and assess the claims admissibility.
3.Consistently maintains production and quality standards based on quality control expectations.
4.Adaptability in cross training and multiple tasking.
5. Spoke with the customer over the phone to explain the policy TC and claim details.
6. Reviewing medical claims and verifying information for accuracy.
7. Examining claims for potential fraud
8. Resolving discrepancies and other issues
9. Complying with compliance and company regulation and policies.
10. Performing other tasks, as required
11. Adaptability in cross training and multiple tasking
12. Basic knowledge about IRDAI guidelines.
13. Processing claims payments
14. Receiving customer questions and communicating with them regarding the status of their claims
15. Conduct investigations when necessary, gathering additional information to determine the validity of claims.
16. Deliver exceptional customer service to policyholders, resolving issues and answering questions in a timely manner.





Employment Type: Full Time, Permanent

Read full job description

ACKO Interview Questions & Tips

Prepare for ACKO Senior Associate roles with real interview advice

Top ACKO Senior Associate Interview Questions

Q1. Flip Equivalent Binary Tree Problem Determine whether two binary trees, given by their roots 'ROOT1' and 'ROOT2', are flip equivalent. A tr ... read more
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Q2. Ninja and Alternating Largest Problem Statement Ninja is given a sequence of numbers and needs to rearrange them so that every second eleme ... read more
asked in Software Developer interview
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Q3. Split Array Into Increasing Subsequences Problem Statement You are provided with an integer array ARR of size N sorted in ascending order. ... read more
asked in Software Developer interview
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View all 39 questions

What people at ACKO are saying

3.9
 Rating based on 14 Senior Associate reviews

Likes

Supportive managers

  • Job security - Excellent
    • +1 more
Dislikes

No public holidays at all especially for motor claims team no weekends too Official Saturday Sunday off as per attendance calendar however we use to work of weekends too

  • Promotions - Poor
    • +2 more
Read 14 Senior Associate reviews

Senior Associate salary at ACKO

reported by 41 employees with 1-6 years exp.
₹3 L/yr - ₹6 L/yr
51% less than the average Senior Associate Salary in India
View more details

What ACKO employees are saying about work life

based on 500 employees
68%
70%
65%
97%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

ACKO Benefits

Submitted by Company
Cafeteria
Work From Home
Team Outings
Education Assistance
Soft Skill Training
Health Insurance +8 more
Submitted by Employees
Health Insurance
Work From Home
Cafeteria
Free Food
Job Training
Soft Skill Training +6 more
View more benefits

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ACKO Bangalore / Bengaluru Office Location

View all
Bangalore / Bengaluru  (1)
Bengaluru/Bangalore, Karnataka Office
Headquarter
#36/5, Hustlehub One East, Somasandrapalya, 27th Main Rd, Sector 2, HSR Layout Bengaluru/Bangalore, Karnataka
560102

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