Accounts Manager

Job Description
Department: Management Function
Job Title: Chief Operating Officer (COO)
Hierarchically reports to: Managing Director
Functionally reports to: Managing Director
Replacement in case of absence:
RESPONSIBILITIES & DUTIES
S.no Function Expected Key Activities
01 Key Area focus Manage: -
• Ensure organization deliverables in terms of sales, orders, on time delivery,
customer satisfaction in line with P&L
• Ensure deliverables on Inventory management, Production, Engineering,
Application and Service with clear review process
• Define Functional targets with defined process to achieve the deliverables
month on month
• Manage process deliverables of 5/6S, TQM, TPM, ISO and implement
necessary changes to ensure efficient operation of the organization
• Create accountability and responsibility across various function of the
organization
• Engage closely with external key accounts and internal relevant
stakeholders to deliver org deliverables
• Identify needs of relevant teamsters to, Plan and upskill on teambuilding,
leadership, communication skills of the organization Measure and Update:
• Measure Organization growth with KPI / KRA process
• Deliver month on month on sales, inventory, cost control measure
• Plan and update Customer satisfaction measurement process with an
external survey on quarterly basis
• Internal 5s, TQM, TPM, ISO process implementation and system upkeep
• Analyze trends and take measurable action month on month delivering
improvement on all functional area
• Cost saving mechanism to be exercised to improve OP % points
02 Operation Management
(Eng&tech , production,
operation, service ) • Establish MIS tool to measure, monitor progress on each of the functional
area to deliver measurable process improvement
• Avoidance of excess Inventory, stocks to ensure working capital is not
blocked
• Plan operational budget for spend and execute with measurable action to
show improvement month on month
• Increase service revenue with Spares, Service and AMC
• Upkeep the facility and ensure disciplined working with clear process
defined
• Development of new market, product in coordination with stakeholders1

03 Organization Build • Measure, build, own , upskill the people for growth of GHI
• Plan training for functional leadership team in GHI
• Succession planning of GHI core team
• Come up with Analysis, trends and plan on how to address attrition
• 3/5year growth plan for the people in the respective function
KNOWLEDGE, SKILLS (ESSENTIAL)
• General
- High level of networking skills, leadership, teamwork and management skills.
- IT Knowledge in terms of Softwares, Word, Excel, e-mail.
- Good Presentation Skills, leadership skills, people skills, customer management and operation management
EDUCATION & QUALIFICATION
- University degree, Prefer PG
EXPERIENCE & OTHERS
• Should have 10 years of P&L Experience
• Awareness for new technologies and new product concepts.
• Handling process, people, system and expertise in the functional areas of operation management
LOCAL/ REGIONAL SPECIFICITY
• Should be able to speak English, Tamil, Hindi
• Should be able to read - English, Tamil, Hindi
• Should be able to write - English, Tamil.
• Additional - Additional language known added advantage.
This job description has been designed to indicate in a general way the work performed by associates within this classification. It is not designed to
contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of associates assigned to the role. For
all intents and purposes I declare that I am aware of the content of this job.
Date Associate Name Associate Signature
REVIEWED BY Title Human Resources Manager
REVIEWED BY Title M D
REVIEWED BY Title
APPROVED BY MD
DATE ISSUED:
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