Jobs

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Access Healthcare Team. If you also belong to the team, you can get access from here

Access Healthcare Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 3.4k Reviews

Play video Play video Video summary
filter salaries All Filters (1)

5 Access Healthcare Jobs

Director - Business Training

Access Healthcare

 · 

3.9

 based on 3.4k Reviews

15-20 years

Chennai

1 vacancy

Director - Business Training

Access Healthcare

posted 6d ago

Job Role Insights

Fixed timing

Key skills for the job

HRIS BPO Healthcare Relationship Management Training Active Directory

+ 1 more

Job Description

 
  • Drive new hire training and ensure meeting the timelines for hire to ramp goals by regularly reviewing the training content and delivery.
  • Oversee training calendar to make optimal use of trainers and classrooms.
  • Leverage new technology solutions, define and develop strategies, curriculum (including instructor-led, CBT & multi-media) and processes in support of business initiatives at both the new-hire and operations divisions.
  • Ensure all curricula and courseware meet the demands of the new generation of learners.
  • Liaise with client-side counterpart to share training update and partner on special projects.
    • Cross-functional Collaboration
  • Collaborate with business unit and internal/external SMEs to develop learning programs aligned with competencies and strategic goals of the organization.
  • Identifying the training needs for tenured resources by working with Operations and Quality teams.
  • Administer continuous learning including update management, BQ training and cross-skill learning.
    • Governance and Reporting
  • Provide threadbare data and detailed weekly reports on key training metrics to Head of Human Resources and Head of Training to determine the effectiveness of all training programs.
  • Participate in other projects as directed by Head of Human Resources or Head of Training
  • Analyze data, trends & delivers management information reports for effective decision-making by the leaders.
    • People Management
  • Ensure feedback and coaching is given to all managers and trainers.
  • Drive the values of the organization with the team and thereby the new hire staff.
  • Drive continuous development plans in place for team.
  • Manage division budgets.


    • BASIC QUALIFICATION: (MANDATORY)
  • UG Degree
  • 15+ years of experience in RCM BPO domain, with at least 5 years in training
  • Managed a training team with size of 25+ comprising of managers, trainers and voice coaches for the past 3 years
  • Healthcare Background specific to RCM experience would be an additional advantage
  • Knowledge of adult learning principles and techniques for the current generation of learners
  • Advanced Proficiency in MS Word, Excel, and PowerPoint required
  • Ability to give direction to team and lead with conviction and empathy
  • Advanced skills in preparing and facilitating presentations
  • Excellent written and verbal communication skills
  • Excellent organization / multi-tasking, planning and time management skills required
  • Willingness to work in flexible shifts


    • Competencies
  • Coaching
  • Communication
  • Consultation
  • Critical Evaluation
  • Ethical Practice
  • Global & Cultural Awareness
  • Relationship Management
  • Reporting & Data Analytics

    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Director roles with real interview advice

    What people at Access Healthcare are saying

    3.9
     Rating based on 6 Director reviews

    Likes

    Great work culture

    • Salary - Excellent
      • +6 more
    Dislikes

    Nothing to dislike

    Read 6 Director reviews

    Director salary at Access Healthcare

    reported by 19 employees with 15-19 years exp.
    Lock Unlock
    ₹21.1 L/yr - ₹37.9 L/yr
    44% less than the average Director Salary in India
    View more details

    What Access Healthcare employees are saying about work life

    based on 3.4k employees
    56%
    89%
    63%
    66%
    Strict timing
    Monday to Friday
    No travel
    Night Shift
    View more insights

    Access Healthcare Benefits

    Free Transport
    Health Insurance
    Cafeteria
    Job Training
    Work From Home
    Soft Skill Training +6 more
    View more benefits

    Compare Access Healthcare with

    Omega Healthcare

    3.7
    Compare

    GeBBS Healthcare Solutions

    3.7
    Compare

    VeeTechnologies

    3.7
    Compare

    Sunknowledge Services

    3.8
    Compare

    Invensis Technologies

    3.8
    Compare

    Vidal Health Tpa

    3.6
    Compare

    Medi Assist India

    3.5
    Compare

    Veeva Systems

    3.1
    Compare

    Oracle Cerner

    3.7
    Compare

    EXL Service

    3.7
    Compare

    S&P Global

    4.1
    Compare

    AGS Health

    4.0
    Compare

    Straive

    3.4
    Compare

    CorroHealth infotech

    3.3
    Compare

    Kantar

    3.5
    Compare

    Acuity Knowledge Partners

    3.3
    Compare

    Mu Sigma

    2.6
    Compare

    Nielsen

    3.6
    Compare

    Serco

    4.3
    Compare

    Netscribes

    2.8
    Compare

    Similar Jobs for you

    Healthcare at Access Healthcare

    Chennai

    15-24 Yrs

    ₹ 15-30 LPA

    Director Training at Maharana Pratap Education Centre (MPEC)

    Kanpur

    15-24 Yrs

    ₹ 12-22 LPA

    Training at Access Healthcare

    Chennai

    10-20 Yrs

    ₹ 12-22 LPA

    Director at Wadhwani Institute of Technology and Policy

    New Delhi

    5-12 Yrs

    ₹ 25-32 LPA

    Director Training at Wipro Limited

    Pune

    10-15 Yrs

    ₹ 25-30 LPA

    Director at Imperial School of Banking and Management Studies

    Pune

    15-20 Yrs

    ₹ 18-23 LPA

    Associate Director Training at SolarSquare Energy

    10-13 Yrs

    ₹ 25-35 LPA

    Nursing Director at Nurseindia

    Chennai

    15-20 Yrs

    ₹ 25-31 LPA

    Sales Director at Technocompass Consulting

    Mumbai, Navi Mumbai + 2

    5-12 Yrs

    ₹ 25-30 LPA

    Technical Training at SkillSonics

    15-18 Yrs

    ₹ 25-30 LPA

    Director - Business Training

    15-20 Yrs

    Chennai

    6d ago·via naukri.com

    Hiring Fresher AR caller Voice process Chennai

    0-4 Yrs

    ₹ 1 - 3L/yr

    Chennai

    12d ago·via naukri.com

    Hiring Fresher AR caller Voice process Chennai

    0-4 Yrs

    ₹ 1 - 3L/yr

    Chennai

    29d ago·via naukri.com

    Hiring Fresher AR caller Voice process Chennai

    0-4 Yrs

    ₹ 1 - 3L/yr

    Chennai

    30d ago·via naukri.com

    Director - Corporate Quality

    18-21 Yrs

    Chennai

    2mon ago·via naukri.com
    More about working at Access Healthcare

    Recently Viewed

    REVIEWS

    Bright Vision

    4.7

    (3 reviews)

    LIST OF COMPANIES

    Bright Vision

    Overview

    REVIEWS

    CorroHealth

    No Reviews

    REVIEWS

    CorroHealth

    No Reviews

    REVIEWS

    CorroHealth

    No Reviews

    SALARIES

    CorroHealth

    No Salaries

    COMPANY BENEFITS

    Serco

    No Benefits

    JOBS

    Mu Sigma

    No Jobs

    LIST OF COMPANIES

    CorroHealth

    Locations

    REVIEWS

    Mu Sigma

    No Reviews

    Access Healthcare Jobs by Locations

    Access Healthcare Jobs by Designations

    write
    Share an Interview
    How was your last interview experience?
    Rate your experience using AmbitionBox
    Terrible
    Terrible
    Poor
    Poor
    Average
    Average
    Good
    Good
    Excellent
    Excellent