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Accertify

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2.6

based on 13 Reviews

5 Accertify Jobs

Chargeback Analyst

Accertify Inc

2.6

based on 13 Reviews

0-3 years

Gurgaon / Gurugram

1 vacancy

Chargeback Analyst

Accertify

posted 6hr ago

Job Role Insights

Fixed timing

Key skills for the job

Research Operations Analytical Chemistry MS Office Investigations CCTV Monitoring

+ 2 more

Job Description

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always con dently in the driver s seat and ready to #MoveAtTheSpeedOfRight.

Responsibilities:

Performs manual review of queued transactions to determine the likelihood of fraud
Prioritizes work to meet and exceed deadlines
Independently resolves problems that require in-depth investigation and/or research
Constantly communicates fraud trends and shares best practices with peers and leaders
Maintains professional persistence when reviewing transactions or speaking with customers
Develop Client-specific expertise to support a model-first vision further
Utilizes fraud platform features to build upon initial familiarity with Client risk profiles
Works well with a team of industry experts to monitor real-time fraud decisioning software
Thoroughly researches transaction risk utilizing both new and existing tools
Reports platform issues as they arise and proactively identifies potential impacts to Clients
Maintains adherence to regulatory, operational, and compliance standards

Minimum Qualifications

Bachelor s Degree required
0-3 years of experience preferred
Strong desire to build a career in the fraud or Chargeback industry
Previous e-commerce fraud prevention, investigation, or similar experience preferred but not required
Fine-tuned organizational, analytical, and critical thinking skills strongly desired
Exceptional problem-solving skills
Displays confidence in making decisions independently
Must be able to work in a fast-paced, ever-changing environment
Strong internet research skills with the ability to navigate multiple systems at once
Demonstrated experience and/or strong working knowledge of Microsoft Office Suite
Must be able to work morning, afternoon, and evening shifts, including non-business hours, overnights, weekends, and holidays
For the first three months, each workday will be entirely onsite in the office, with the position becoming hybrid (3 days in the office, two days work from home) following the 3-month point. Accertify reserves the right to convert any positions to fully in-office in the future. Additional work-from-office days may be required throughout the year based on client/department needs.