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1 Aakash Educational Services Academic Counsellor Job

Academic Counsellor

1-5 years

₹ 3 - 4.5L/yr

Hyderabad / Secunderabad

20 vacancies

Academic Counsellor

Aakash Educational Services

posted 25d ago

Job Description

AESL is hiring for Admission Counsellor


Purpose of the Counsellor role:

The Counsellor is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the students.

As an Counsellor, you are expected to:

1. Contribute towards revenue generation by working on the sales targets, by selling/up-selling/cross-selling the company's exclusive range of educational courses to the existing and prospective students and parents through personal counselling, telephone calls and emails and other means of communication.

2. Ensure collection of outstanding fee from parents within the specified time.

3. Ensure a smooth student journey from start to end at Aakash Institute by taking care of associated administrative activities.

4. Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution.

5. Ensure adherence to internal processes and compliances.

To be successful in the Counsellor role you are required to have:

1. An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills.

2. Proficiency in Microsoft Office and writing emails, & comfortable while working on software related to Sales & Services.

3. Fluency in communication of English and Regional language.

Must have Attitude:

1. Customer Orientation

2. Sense of Ownership and Accountability.

3. Result orientation

4. Emotional intelligence for working in a Team.

Qualification:

1. Must have bachelors degree.

2. Preferred BTech / MBA /Masters in Psychology, Education etc.

Experience:

1. Previous experience in counselling of educational services.

2. Previous experience of Business to Customer (B2C) sales across industries.

Key Interactions:

  • External
  • Students, Parents & Schools Representatives.
  • Internal
  • Branchs Academic & Non-Academic teams.
  • Regional Student Support Centre.
  • Regional Sales & Operations Team.



Employment Type: Full Time, Permanent

Read full job description

Prepare for Academic Counsellor roles with real interview advice

What Academic Counsellor at Aakash Educational Services are saying

3.4
 Rating based on 34 Academic Counsellor reviews

Likes

Nothing as such, you have a false sense of belief that you got a job

Dislikes

Unrealistic pressure and not real expectations ( poor Incentives) I am saying all this as a person who has received incentives every month almost

  • Salary - Bad
  • +5 more
Read 34 Academic Counsellor reviews

Academic Counsellor salary at Aakash Educational Services

reported by 142 employees with 1-8 years exp.
Lock Unlock
₹1.4 L/yr - ₹6.5 L/yr
6% less than the average Academic Counsellor Salary in India
View more details

What Aakash Educational Services employees are saying about work life

based on 3.2k employees
71%
41%
49%
99%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Aakash Educational Services Benefits

Submitted by Company
Work From Home
Soft Skill Training
Health Insurance
Job Training
Education Assistance
Team Outings
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Education Assistance
Work From Home
Cafeteria +6 more
View more benefits

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Aakash Educational Services New Delhi Office Location

View all
New Delhi Office
Aakash Tower, 8, Pusa Rd, Block 17 A, WEA, Karol Bagh, New Delhi, Delhi 110005, India New Delhi
110005

Academic Counsellor

1-5 Yrs

₹ 3 - 4.5L/yr

Hyderabad / Secunderabad

25d ago·via naukri.com

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