Manager - eCommerce (6-7 yrs)

Job Summary:

- We are seeking an experienced E-commerce Manager with a proven track record of managing and growing well-known brands across various online marketplaces, including Amazon.in, global platforms like Amazon.com, Amazon.ca, Amazon.au, Amazon.ae, and other marketplaces such as - Flipkart, eBay, and - brand websites.

- The ideal candidate will have 6-7 years of experience driving e-commerce sales, increasing brand visibility, and managing end-to-end online operations.

- This role requires leadership to guide a team and execute strategies that drive sales, enhance customer experience, and streamline daily operations.

Key Responsibilities:

- Sales Growth & Revenue Enhancement: Develop and execute strategies to drive sales and revenue growth across e-commerce platforms, achieving year-over-year increases.

- Marketplace Management: Manage listings, advertising campaigns, and promotions on platforms like Amazon.in, Amazon Global (Amazon.com, Amazon.ca, Amazon.au, Amazon.ae, and other marketplaces), Flipkart, eBay, and other e-commerce channels.

- Website Optimization: Oversee performance and management of the company's e-commerce website to ensure seamless customer experience and drive traffic.

- Brand Growth: Boost online brand presence and improve visibility through effective SEO, digital marketing, and analyzing market trends.

- Team Leadership: Lead and manage a team of e-commerce specialists, ensuring smooth daily operations and alignment with company growth objectives.

- Performance Analysis: Monitor KPIs such as conversion rates, traffic, and customer retention to drive improvements. Analyze sales and marketplace data to optimize business performance.

- Inventory & Supply Chain Coordination: Collaborate with inventory and logistics teams to ensure stock availability, timely fulfillment, and efficient product delivery.

- Vendor & Partner Management: Work closely with external partners, including digital agencies and marketplace representatives, to maximize growth opportunities.

- Customer Engagement & Support: Ensure high levels of customer satisfaction with strong customer service strategies and effective communication across online channels.

Qualifications & Experience:

- 6-7 years of e-commerce experience, with a demonstrated history of growing brands and driving significant sales increases.

- Proven expertise in managing e-commerce marketplaces like Amazon.in, Amazon Global, Flipkart, eBay, and - own website operations.

- Strong understanding of SEO, PPC, and digital marketing for e-commerce.

- Experience with Amazon Seller Central, Flipkart Seller Hub, and other marketplace management tools.

- Leadership experience in guiding and mentoring e-commerce teams, with strong organizational and leadership skills.

- Analytical mindset with expertise in data analysis, performance tracking, and using tools like Google Analytics and Amazon Brand Analytics.

- Strong project management skills, ability to multitask, and meet deadlines in a fast-paced environment.

Preferred Qualifications:

- MBA or relevant degree in business, marketing, or a related field.

- Experience with global e-commerce platforms and international sales.

- Solid knowledge of supply chain and logistics in the e-commerce context.