Manager - Customer Success - Steel Business (3-5 yrs)

We are inviting job applications from the employees with 3+ years of experience for the position of CSM.

Function: Tele Sales

Location: Mumbai

No. of Positions:- 5

Roles & Responsibilities:

- Acquire new leads and generate business from new and existing customers

- Reach the given monthly target with the help of assigned Team Leader

- Build and promote strong and lasting relationships with newly on boarded customers and

connect them to appropriate sellers on the platform

- Market intelligence inputs for pricing and activation

- Enrich and maintain customer profile and update status in CRM

QUALIFICATIONS & COMPETENCE REQUIRED :

- Graduate/Engineer/MBA.

- Very strong candidates with at least 3+ years of B2B Sales experience preferably in the steel industry (Steel Sales (flats) - HR, CR, PPGL etc.)

- Tele Sales experience is a must (customer acquisition & sales experience in B2B segment)

- Experience meeting customer needs, building customer relationships and knack for closing sales deals

- Strong communication & interpersonal skills

- Self-starter and driven

- Language Skills: fluent in English and knowledge of the local language