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2 3Idea Technology Jobs

Technical Engineer

1-2 years

Mumbai

1 vacancy

Technical Engineer

3Idea Technology

posted 4mon ago

Job Description

3D Printer| Buy Best 3D Printers in India | 3D Resins | 3D Pen | 3D Filament Buy Best 3D Printers in India | 3D Resins | 3D Pen | 3D Filament
Technical Engineer (Technical), Mumbai
Job Details:
Job Description
  • Ensure Product installation /demonstration as per requirement
  • Have knowledge on 3D Printing known problems and its limitations
  • Prepare the quotations as per the client FOC Product shipping charges.
  • Educate the customers and provide training for the 3D Printer machines and software
  • Ensure to resolve Issues within define time period
  • Managing customers replacement products from OEM and schedule ETA
  • Responsible to attend customer calls, timely completion
  • Solved problems by giving Technical support on phone call
  • Can understand of additive manufacturing Industry
  • Can Manage customer expectations and ensuring all products are top quality and shipped on time
  • of service reports, training reports, customer feedback records
  • Ensure Printing of Objects within TAT
  • Ensure Printing failure reduction
  • Troubleshooting and developing machines
  • Can able to differentiate between mechanical, electronics and software based problems.
  • Coordination with OEM Engineers to understand & resolve issues to reduce down time of printers
  • Ensure to quality Products by following & implementing proper Post Processing methods
  • Maintain spare parts inventory
  • Preparing common troubleshooting videos for customers to improve time efficiency in troubleshooting.
  • Spare parts & accessories consumption management /selection for sales and in-house consumption
Education:
Education : B. Tech / BE in Mechanical / Electronics
Experience :
at least 1-2 years experience in 3D printing Industry.
Skills :

Employment Type: Full Time, Permanent

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What people at 3Idea Technology are saying

Technical Engineer salary at 3Idea Technology

reported by 1 employee with 2 years exp.
₹2.1 L/yr - ₹2.6 L/yr
56% less than the average Technical Engineer Salary in India
View more details

What 3Idea Technology employees are saying about work life

based on 22 employees
89%
47%
35%
100%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

3Idea Technology Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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