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Debt Management Exceutive - Fintech Hyderabad
2COMS
posted 10hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Follow up with customers for recovery of overdue amounts through field visits to customer’s address
- Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company
- Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity
- Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App
- Ensure that the weekly/monthly collection target is met
- Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner
- Ability to learn
- Discipline
- Good communication skills
- 10th passed & above can apply
- Fluent and proficient in communication in the local language (English/Hindi/Bengali)
- Understanding of the loan process and documents as informed in training
- Planning, organizing, and time management skills along with the ability to prioritize tasks/visits
- Must have own bike and driving license
Employment Type: Full Time, Permanent
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2COMS Benefits
Job Training 
Work From Home 
Soft Skill Training 
Team Outings 
Free Transport 
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