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3.8

based on 433 Reviews

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546 2COMS Jobs

Graduate freshers For international customer support

2coms

 · 

3.8

 based on 433 Reviews

0-5 years

Bangalore / Bengaluru

Graduate freshers For international customer support

2COMS

posted 7d ago

Job Role Insights

Fixed timing

Key skills for the job

Data Entry Teaching Computer Operating BPO Customer Service Voice Overs

+ 16 more

Job Description

SUMMARY Hiring Graduate freshers for international customer support role in a leading MNC Bengaluru location, Salary 3.50 lpa.
0 to 11 months experience candidates can apply.
Process Executive - Voice  
 
We're looking for detail-oriented and customer-focused individuals to work in our International Travel Process team. As a Process Executive, you'll assist customers with their international travel-related queries, provide travel information, and resolve issues.
1. Handle customer inquiries related to international travel via phone, 
2. Provide travel information, including flight schedules, visa requirements, and travel restrictions.
3. Assist customers with booking flights, hotels, and rental cars.
4. Resolve customer complaints and issues related to international travel.
5. Meet and exceed customer satisfaction targets.
Requirements
Skills Required:  
 
 Minimum qualification  -  Graduate in any discipline  
0 - 11months  of work experience in Voice. Preferable voice exp.  
 Excellent communication skills and strong command over English language.  
 Excellent Customer Service Skills.  
 Willing to work in a  shift based  work schedule.  
 Excellent Analytical ability, Logical approach towards problem solving
Benefits
Both way transport available (Pick & drop)
Medical benefit

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support roles with real interview advice

People are getting interviews at 2COMS through

(based on 23 2COMS interviews)
Job Portal
Referral
Walkin
Campus Placement
39%
22%
9%
4%
26% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at 2COMS are saying

What 2COMS employees are saying about work life

based on 433 employees
55%
45%
66%
98%
Strict timing
Alternate Saturday off
No travel
Day Shift
View more insights

2COMS Benefits

Job Training
Work From Home
Soft Skill Training
Team Outings
Free Transport
Health Insurance +6 more
View more benefits

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