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Engaged Employer

2COMS

Compare

3.8

based on 435 Reviews

309 2COMS Jobs

Customer Care Executive - Mumbai

2coms

3.8

based on 435 Reviews

0-5 years

Mumbai

Customer Care Executive - Mumbai

2COMS

posted 50min ago

Job Role Insights

Fixed timing

Key skills for the job

BPO Customer Service Customer Handling Salesforce Customer Support Voice Process

+ 12 more

Job Description

SUMMARY

Hiring for customer support inbound and outbound process in Mumbai location.

Job Location : Vashi, Navi Mumbai.

Responsibilities:

Conduct inbound and outbound calls to potential customers from provided leads.
Introduce and explain our products/services to prospects.
Gather and document customer information accurately.
Answer incoming calls from customers and address their inquiries.
Achieve daily/weekly/monthly targets for lead generation and sales.
Maintain a high level of professionalism and customer service.

Requirements

Eligibility Criteria:

Age group between 18-32 years
Excellent verbal communication skills.
Strong interpersonal and persuasive skills.
Previous experience in telemarketing or customer service is a plus.
Ability to work independently and as part of a team.
Basic computer skills
Goal-oriented and self-motivated.
Shift 8am to 8pm (Any 9 hrs shift)

Benefits

Direct Company Payroll

Day shift

PF,ESIC,Medical benefits as per company policy.

Salary - Fresher 16k CTC

- Exp upto 26k CTC

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Care Executive roles with real interview advice

People are getting interviews at 2COMS through

(based on 23 2COMS interviews)

Job Portal

Referral

Walkin

Campus Placement

39%

22%

26% candidates got the interview through other sources.

High Confidence

What people at 2COMS are saying

Customer Care Executive salary at 2COMS

reported by 2 employees

₹1.7 L/yr - ₹2.1 L/yr

26% less than the average Customer Care Executive Salary in India

View more details

What 2COMS employees are saying about work life

based on 435 employees

55%

45%

65%

98%

Strict timing

Alternate Saturday off

No travel

Day Shift

View more insights

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