Explain Overall Warranty claim process & decision making skill

Question

Accepted Answer

The overall warranty claim process involves receiving, evaluating, and approving/rejecting claims based on set criteria and decision making skills are used to determine the validity of claims.

Receive warranty claim from customer or dealer
Evaluate claim based on warranty terms and conditions
Investigate the root cause of the issue
Use decision making skills to determine if claim is valid
Approve or reject claim based on findings
Communicate decision to customer or dealer
Track and analyze warranty claim data for trends and improvements

Explain Overall Warranty claim process &amp; decision making skill

Explain Overall Warranty claim process & decision making skill