What is ITIL?

Question

What is ITIL?

Accepted Answer

ITIL (Information Technology Infrastructure Library) is a framework of best practices for IT service management.

ITIL is a set of detailed practices and guidelines for managing IT services.
It provides a framework for organizations to align their IT services with business needs.
ITIL covers various aspects of IT service management, including service strategy, design, transition, operation, and continual improvement.
It focuses on delivering value to customers through effective and efficient IT service delivery.
ITIL processes include incident management, problem management, change management, and service level management.
Adopting ITIL can help organizations improve service quality, reduce costs, and enhance customer satisfaction.

Accepted Answer

ITIL stands for Information Technology Infrastructure Library. It is a set of guidelines that helps IT practitioner to deliver best services.

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