How can you capture tacit knowledge, especially for transition accounts?

Question

Accepted Answer

Tacit knowledge can be captured through documentation, mentoring, and knowledge sharing sessions.

Create a knowledge management system to document tacit knowledge
Encourage mentoring and shadowing to transfer tacit knowledge
Organize knowledge sharing sessions to promote collaboration and learning
Use storytelling and case studies to illustrate tacit knowledge
Conduct exit interviews to capture tacit knowledge before employees leave
Implement a rewards system to incentivize knowledge sharing
Leverage technology such as AI and machine learning to capture and analyze tacit knowledge

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