Interview Questions and Answers

As a Senior Quality Analyst, I would take the following actions to address customer dissatisfaction:

• Analyze the survey data to identify the specific areas of customer dissatisfaction

• Conduct root cause analysis to determine the underlying reasons for the dissatisfaction

• Collaborate with cross-functional teams to develop and implement corrective actions

• Monitor the effectiveness of the implemented actions through further customer feedback

• Continuously improve quality processes and...read more

Iterate through multiple pages to find and print a specific id value

• Create a loop to iterate through each page

• Search for the id value on each page

• If the id is found, print the value, if not, print a message that the id is not available

Manual testing will continue to be relevant in certain scenarios, but automation will dominate in the future.

• Manual testing will still be necessary for exploratory testing and usability testing.

• Automation will dominate in areas such as regression testing and load testing.

• Manual testing will require more specialized skills and knowledge.

• Manual testing will become more integrated with automation.

• The future of manual testing will depend on the industry and specific project requi...read more

Use XPath to find the count of rows in a table.

• Use the XPath expression 'count(//table//tr)' to find the count of rows in a table.

• Make sure to adjust the XPath expression based on the structure of the table in the HTML document.

• You can use browser developer tools to inspect the table and determine the appropriate XPath expression.

The importance of continuous improvement in software quality assurance

• Continuous improvement is essential in software quality assurance to ensure high-quality products

• Regularly reviewing and updating processes and procedures can lead to more efficient testing

• Implementing feedback loops and learning from past mistakes can help prevent future issues

• Utilizing automation tools can streamline testing processes and increase overall quality

• Collaborating with cross-functional teams c...read more

Fishbone analysis, also known as Ishikawa diagram, is a visual tool used to identify and analyze the potential causes of a problem or an effect.

• Fishbone analysis is a problem-solving technique that helps identify the root causes of an issue.

• It is represented by a diagram resembling the skeleton of a fish, hence the name fishbone analysis or Ishikawa diagram.

• The main categories in a fishbone diagram include people, process, equipment, materials, environment, and management.

• Eac...read more