Wipro
Dr. Reddy's Interview Questions and Answers
Q1. What is Active Directroy ? What is WLAN WAN ? How to Configure router ?
Active Directory is a Microsoft service that manages network resources and user accounts. WLAN WAN is a wireless network technology. Router configuration involves setting up network settings and security protocols.
Active Directory is used to authenticate and authorize users and computers in a network
WLAN WAN is a wireless network that connects devices over a wide area network
Router configuration involves accessing the router's web interface, setting up network settings such a...read more
Q2. How to extract the MAC address details of the current and remote devices?
To extract MAC address details of current and remote devices, use command line tools like ipconfig or ifconfig.
Use ipconfig command in Windows to view MAC address details of current device
Use ifconfig command in Linux to view MAC address details of current device
For remote devices, use tools like Nmap to scan the network and retrieve MAC address details
Q3. What are the monitoring tools used for customer service?
Monitoring tools for customer service include Zendesk, Freshdesk, and Salesforce Service Cloud.
Zendesk is a popular customer service software that offers ticketing, self-service options, and reporting capabilities.
Freshdesk provides a helpdesk ticketing system, knowledge base, and automation tools for customer support.
Salesforce Service Cloud is a customer service platform that integrates with Salesforce CRM to provide a complete view of customer interactions.
Q4. What do you mean by networking..?
Networking refers to the process of connecting two or more devices together to share resources and information.
Networking involves the use of hardware and software to establish connections between devices.
It allows for the sharing of resources such as printers, files, and internet access.
Networking can be done through wired or wireless connections.
Examples of networking technologies include Ethernet, Wi-Fi, and Bluetooth.
Networking is essential for communication and collabora...read more
Q5. What was your rolls and responsibilties
I was responsible for managing IT systems, networks, and security protocols.
Managed and maintained IT systems and networks
Implemented and monitored security protocols
Provided technical support to end users
Performed regular system backups and updates
Q6. Blue dump error, how can you resolve it.
Blue dump error is a Windows stop error that occurs when the system encounters a critical error and has to stop completely.
Check for recently installed hardware or software that may be causing the issue
Run a memory diagnostic test to check for any issues with RAM
Update device drivers to ensure compatibility and stability
Check for disk errors using CHKDSK command
Restore system to a previous stable state using System Restore
Q7. What and os what is the latest Mac OS
The latest Mac OS is macOS Big Sur.
macOS Big Sur is the 17th major release of macOS.
It was announced at WWDC 2020 and released in November 2020.
Some of the key features include a redesigned user interface, Control Center, and improved Safari browser.
Q8. What is a vpn or a ip
A VPN (Virtual Private Network) is a secure network connection that allows users to access the internet privately and securely.
Encrypts data to ensure privacy and security
Masks user's IP address to hide their location
Allows users to access restricted content or bypass censorship
Commonly used for remote work or accessing company networks
Examples: NordVPN, ExpressVPN, Cisco AnyConnect
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